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Lanette Smith is listed as Patient service Rep at Healhcare staffing/ Wellmed, based in Peoria, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Lanette Smith.
Lanette Smith previously worked as Patient Care Coordinator at Healhcare Staffing/ Wellmed and Customer Care Specialist at Hbcs Revenue Cycle. Lanette Smith holds Certificate, Medical Billing And Coding from Ultimate Medical Academy.
Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality.
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Outbound calls of 65 and schedule 5 appointments a day. Using Genesis auto dialer. Working with CDSS, EMR, EPRG, outlook, workspace, nice, true care, and house call scheduling. Using Teams chat as well to communicate with the team.
United States
Taking 40 plus Inbound calls a day on patient accounts for Mount Sinai health morning side/west , BethIseral and Queens hospital accounts. Collect payment on account set up payment arrangements. FollowHIPPA guidelines. Use EPIC, Eagle, FACS, Optimum and email. Along with Cisco Connect, Fineese, andjabber and Hospital billing Remote Desktop. Make outbound calls to call patient back. Provide customerservice on the calls and document all calls accordingly.
Work From Home
Handle inbound calls processing mental health benefits authorization claims provider list to members and verify HIPPA guidelines.Understanding CPT codes handle all high level of care like inpatient, residential. Intensive outpatient, and outpatient mental health and substance abuse on giving benefits. Follow all HIPPA guidelines. Document all inbound calls follow policy guidelines and provide good customer service to the members and providers.
San Diego Ca
Schedule appointments for Veterans using the medical management appointing functions, and manage multiple tasks lists in accordance with directed timelines.Make outbound calls, and contact network providers to schedule or cancel Veterans' appointments. Using vet connect Avaya, CRM and care radius system.Respond to inquiries from Veterans and providers regarding specific aspects of the VA program.Track, receive, and review medical information for completeness in accordance with VA and TriWest requirements.Document all communications involving Veteran and provider.
Collect on past due accounts, call Insurance to verify if payment is co-pay or claim needs to be reprocessed. Check Eligibility for medical on website, check status of claim on Blue Cross website. Document account in system, process, and input orders, file, fax and make copies of claim. Make inbound calls and follow up on claim. Typing, computer, emailing, faxes, run reports.home medical Equipment.
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Lanette Smith works for Healhcare staffing/ Wellmed.
Lanette Smith is listed as Patient service Rep at Healhcare staffing/ Wellmed.
Lanette Smith is based in Peoria, Arizona, United States while working with Healhcare staffing/ Wellmed.
Lanette Smith has worked for Healhcare Staffing/ Wellmed, Hbcs Revenue Cycle, Magellan Health, Triwest Healthcare Alliance, and Option One Home Medical.
You can use AeroLeads to view verified contact signals for Lanette Smith at Healhcare staffing/ Wellmed, including work email, phone, and LinkedIn data when available.
Lanette Smith holds Certificate, Medical Billing And Coding from Ultimate Medical Academy.
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