Laney Degraw Email & Phone Number

Answer inquiries concerning customer rates and discountsAssign and activate rates for customer accountsManage and provide Saleforce support for sales opportunities and staffMaintain Salesforce and pricing team’s opportunity boardSpearheaded the dynamic pricing program in implementation and documentation that has resulted in 1 million dollars of LTL spend in less than 1 monthUse PowerBi and Pentaho to examine growth opportunities and improve lane balancesOwn the API process and assist customers who are experiencing issues with APIOnboard new employees within the Sales and Pricing department on the CCFS website and SalesforceProvide spot quotes when requested for Sales Team, Customer Service and CustomersAnalyze costing data and lane information to make rating decisions

Bismarck, North Dakota, United States

Handled website inquiries and troubleshoot issues customer issuesCoordinated travel for a large asset based LTL carrier Provided support to Businesses Development Representatives regarding accounts and website

Bismarck, North Dakota Area

Maintain order, provide direction and guidance to associates within assigned areas.Assure all tasks are completed in accordance to relevant rules, regulations, and cafe health standards.Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.Instruct employees or provide on-the-job training.Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.Scheduled catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance

• Updated the LEC website with new content• Answering phone calls, taking messages, or transferring calls• Coordinated travel, accommodations, and meeting spaces for various staff members • Prepare deposits, payments and credit card reports as needed• Prepared & sent email publications for marketing purposes• Managed incoming and outgoing mail• Maintaining databases with past and current members, through GrowthZone & Membee• Coordinated meetings and scheduling appointments and events• Created the membership recognition programs • Prepare and send out publications when needed

• Generated a new brand identity • Established new publications of products• Oversaw the creation of BowTree’s Amazon store

Quincy, Il

• Improved publications and branding• Greeted guests and informed patrons about the artwork• Used mass media to raise awareness of events at the Art Center

Canton, Missouri

Evaluated student homework, test and projectsAssisted faculty with instructional preparation, delivery and assessmentPerformed general administrative tasks such as filing and record-keeping

• Upsold single menu items to value meals• Served customers face-to-face at the front register• Preserved standards of time efficiency