Director Digital Analytics
Current• Leading Consumer Journey Analytics Team of 11 team members across 2 continents, providing strategic insights, reports and data products for Consumer Engagement, Operations, & Trading• Coordinated data platform migration project from Exasol to Databricks within one year & managed key analytics products in consumer & membership domain via cross-functional teams• Co-developed Large Language Model (LLM)-backed solution on Databricks Lakehouse to analyze consumer feedback (NPS), reducing manual work by 30%• Identified cohort of non-targetable consumers due to technical issue in CRM database and launched reactivation campaign, generating EUR 1.3M incremental Net Sales in one quarter• Collaborated with Tech organization to optimize Analyst journey on Databricks Lakehouse, reducing query time and illustrating need for 'Data Engineering light' journey• Partnered with Data Science and Digital product teams to shape foundational capabilities for brand