Lang Hoang Email and Phone Number
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Accomplished IT Business Analyst with 20 years of specialized experience in the insurance sector, I bring a deep understanding of both technology and business processes. I have a proven track record of successfully bridging the gap between business objectives and technology solutions, driving efficiency and innovation in large-scale insurance projects.Throughout my career, I have played pivotal roles in transforming business requirements into actionable IT solutions, optimizing workflows, and ensuring seamless system integrations under both policy and claim. My expertise spans across requirements gathering, process mapping, system analysis, and user acceptance testing, all while aligning solutions with industry best practices and regulatory standards. I thrive in collaborative environments, working closely with cross-functional teams, stakeholders, and vendors to deliver impactful solutions that meet both business goals and technological needs. My strong background in insurance operations and regulatory compliance allows me to provide valuable insights that drive strategic decision-making and business growth.Hybrid work environment in the Chicagoland area is preferred but open to relocation and fully remote positions also.Key Skills:IT Business Analysis & Requirements GatheringInsurance Industry Knowledge (Underwriting, Claims, Policy Administration)Process Mapping & Business Process OptimizationSystem Implementations & IntegrationsData conversion and API modelingData Analysis & ReportingAgile & Waterfall MethodologiesRegulatory Compliance (e.g., HIPAA, GDPR)Stakeholder Engagement & Change ManagementWith a passion for continuous learning and staying ahead of industry trends, I am always seeking innovative ways to leverage technology to solve complex business challenges and enhance operational performance.
Origin Specialty Underwriters
View- Website:
- origin-specialty.com
- Employees:
- 56
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Senior Systems AdministratorOrigin Specialty UnderwritersChicago, Il, Us -
Senior Business AnalystOneshield May 2023 - PresentRequirements Gathering & Analysis: Proficient in collecting, documenting, and prioritizing business requirements from stakeholders, ensuring alignment with strategic goals.SaaS Product Development: Expertise in driving the development and improvement of SaaS products for both policy and claim, from ideation to deployment, ensuring products meet customer needs and are scalable.User Stories & Acceptance Criteria: Creating detailed user stories and defining clear acceptance criteria to guide development and ensure product features meet business requirements.Agile Methodology: Experienced in Agile frameworks such as Scrum and Jira, working closely with product managers, designers, and developers to deliver iterative product enhancements.Customer-Centric Solutions: Focusing on improving user experience, ensuring that product features provide maximum value and solving real-world business challenges.Data-Driven Insights: Analyzing user feedback, product usage data, and industry trends to inform decisions and drive product strategy.Stakeholder Communication & Collaboration: Collaborating with customers, product teams, sales, and marketing to ensure alignment and successful product rollouts. -
Senior Business Analyst / Product OwnerCna Insurance Apr 2016 - Apr 2023Greater Chicago AreaSenior Business Analyst for Commercial and Specialty ClaimsFirst Notice routing automation Severity modelingData Extraction, Transformation, and Loading (ETL)Data Mapping & Cleansing TechniquesLegacy System Migration & Modernization Quality Assurance & Data ValidationData Integrity & Consistency ChecksCross-Platform IntegrationTools & Technologies (SQL, Excel, Data Transformation Tools)Risk Mitigation & Problem ResolutionGuidewire Implementation & ConfigurationBusiness Requirements Gathering & Process MappingSystem Integration (API and batch processing)Testing & UATAgile (SAFe) & Waterfall Methodologies -
Senior Business Analyst/ConsultantInnovation Group North America Jun 2011 - Apr 2016Greater Chicago AreaLead business requirements analysis and definition using Agile methodologyFit-gap analysis against insurance software package solutionAssisted in business process redesign for post implementation workflowTranslated and documented business requirements clearly and concisely for business and technical audiencesDesigned solutions and workarounds to maximize delivery efficiencyEstablished new work relationships with key client personnelMentored new business analystsSupported User Acceptance Testing for system enhancements and defect resolution -
Operations AnalystThe Navigators Group, Inc. Jul 2006 - Jun 2011Greater Chicago AreaCommercial Underwriter for general liability and liquor liability products (3 years)Requirements elicitation for third party policy issuance systemsManaged general ledger balancing for underwriting run-off programsQA lead for User Acceptance TestingRegional office IT support including client workstation install, general helpdesk support, application installation and upgrades, inventory management, network server maintenanceConducted in-person and Webinar training for hundreds of external client users -
Claims ProcessorZurich North America 2003 - 2006Greater Chicago AreaClaims first notice of loss assignment and processingMedical Bill processingClaims handling under tight service level agreements
Lang Hoang Skills
Lang Hoang Education Details
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Information Technology
Frequently Asked Questions about Lang Hoang
What company does Lang Hoang work for?
Lang Hoang works for Origin Specialty Underwriters
What is Lang Hoang's role at the current company?
Lang Hoang's current role is Senior Systems Administrator.
What is Lang Hoang's email address?
Lang Hoang's email address is pu****@****ail.com
What is Lang Hoang's direct phone number?
Lang Hoang's direct phone number is +122465*****
What schools did Lang Hoang attend?
Lang Hoang attended Purdue University.
What skills is Lang Hoang known for?
Lang Hoang has skills like Risk Management, Business Process Improvement, Business Analysis, Vendor Management, Management, Requirements Gathering, Business Requirements, Analysis, Claim, Customer Service, Underwriting, Process Improvement.
Who are Lang Hoang's colleagues?
Lang Hoang's colleagues are Brady Michel, Beatriz Lopez, Ally Letlow, Zeida Flores, Cort Fornero, Zachary Zivo, Christine - Tina Searson.
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2math.com, austintexas.gov
1 (512) 4XXXXXXX
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