Lang Hoang

Lang Hoang Email and Phone Number

Senior Systems Administrator @ Origin Specialty Underwriters
Chicago, IL, US
Lang Hoang's Location
Greater Chicago Area, United States
Lang Hoang's Contact Details
About Lang Hoang

Accomplished IT Business Analyst with 20 years of specialized experience in the insurance sector, I bring a deep understanding of both technology and business processes. I have a proven track record of successfully bridging the gap between business objectives and technology solutions, driving efficiency and innovation in large-scale insurance projects.Throughout my career, I have played pivotal roles in transforming business requirements into actionable IT solutions, optimizing workflows, and ensuring seamless system integrations under both policy and claim. My expertise spans across requirements gathering, process mapping, system analysis, and user acceptance testing, all while aligning solutions with industry best practices and regulatory standards. I thrive in collaborative environments, working closely with cross-functional teams, stakeholders, and vendors to deliver impactful solutions that meet both business goals and technological needs. My strong background in insurance operations and regulatory compliance allows me to provide valuable insights that drive strategic decision-making and business growth.Hybrid work environment in the Chicagoland area is preferred but open to relocation and fully remote positions also.Key Skills:IT Business Analysis & Requirements GatheringInsurance Industry Knowledge (Underwriting, Claims, Policy Administration)Process Mapping & Business Process OptimizationSystem Implementations & IntegrationsData conversion and API modelingData Analysis & ReportingAgile & Waterfall MethodologiesRegulatory Compliance (e.g., HIPAA, GDPR)Stakeholder Engagement & Change ManagementWith a passion for continuous learning and staying ahead of industry trends, I am always seeking innovative ways to leverage technology to solve complex business challenges and enhance operational performance.

Lang Hoang's Current Company Details
Origin Specialty Underwriters

Origin Specialty Underwriters

View
Senior Systems Administrator
Chicago, IL, US
Employees:
56
Lang Hoang Work Experience Details
  • Origin Specialty Underwriters
    Senior Systems Administrator
    Origin Specialty Underwriters
    Chicago, Il, Us
  • Oneshield
    Senior Business Analyst
    Oneshield May 2023 - Present
    Requirements Gathering & Analysis: Proficient in collecting, documenting, and prioritizing business requirements from stakeholders, ensuring alignment with strategic goals.SaaS Product Development: Expertise in driving the development and improvement of SaaS products for both policy and claim, from ideation to deployment, ensuring products meet customer needs and are scalable.User Stories & Acceptance Criteria: Creating detailed user stories and defining clear acceptance criteria to guide development and ensure product features meet business requirements.Agile Methodology: Experienced in Agile frameworks such as Scrum and Jira, working closely with product managers, designers, and developers to deliver iterative product enhancements.Customer-Centric Solutions: Focusing on improving user experience, ensuring that product features provide maximum value and solving real-world business challenges.Data-Driven Insights: Analyzing user feedback, product usage data, and industry trends to inform decisions and drive product strategy.Stakeholder Communication & Collaboration: Collaborating with customers, product teams, sales, and marketing to ensure alignment and successful product rollouts.
  • Cna Insurance
    Senior Business Analyst / Product Owner
    Cna Insurance Apr 2016 - Apr 2023
    Greater Chicago Area
    Senior Business Analyst for Commercial and Specialty ClaimsFirst Notice routing automation Severity modelingData Extraction, Transformation, and Loading (ETL)Data Mapping & Cleansing TechniquesLegacy System Migration & Modernization Quality Assurance & Data ValidationData Integrity & Consistency ChecksCross-Platform IntegrationTools & Technologies (SQL, Excel, Data Transformation Tools)Risk Mitigation & Problem ResolutionGuidewire Implementation & ConfigurationBusiness Requirements Gathering & Process MappingSystem Integration (API and batch processing)Testing & UATAgile (SAFe) & Waterfall Methodologies
  • Innovation Group North America
    Senior Business Analyst/Consultant
    Innovation Group North America Jun 2011 - Apr 2016
    Greater Chicago Area
    Lead business requirements analysis and definition using Agile methodologyFit-gap analysis against insurance software package solutionAssisted in business process redesign for post implementation workflowTranslated and documented business requirements clearly and concisely for business and technical audiencesDesigned solutions and workarounds to maximize delivery efficiencyEstablished new work relationships with key client personnelMentored new business analystsSupported User Acceptance Testing for system enhancements and defect resolution
  • The Navigators Group, Inc.
    Operations Analyst
    The Navigators Group, Inc. Jul 2006 - Jun 2011
    Greater Chicago Area
    Commercial Underwriter for general liability and liquor liability products (3 years)Requirements elicitation for third party policy issuance systemsManaged general ledger balancing for underwriting run-off programsQA lead for User Acceptance TestingRegional office IT support including client workstation install, general helpdesk support, application installation and upgrades, inventory management, network server maintenanceConducted in-person and Webinar training for hundreds of external client users
  • Zurich North America
    Claims Processor
    Zurich North America 2003 - 2006
    Greater Chicago Area
    Claims first notice of loss assignment and processingMedical Bill processingClaims handling under tight service level agreements

Lang Hoang Skills

Risk Management Business Process Improvement Business Analysis Vendor Management Management Requirements Gathering Business Requirements Analysis Claim Customer Service Underwriting Process Improvement General Insurance Insurance Commercial Insurance Property And Casualty Insurance System Design Analytical Skills

Lang Hoang Education Details

Frequently Asked Questions about Lang Hoang

What company does Lang Hoang work for?

Lang Hoang works for Origin Specialty Underwriters

What is Lang Hoang's role at the current company?

Lang Hoang's current role is Senior Systems Administrator.

What is Lang Hoang's email address?

Lang Hoang's email address is pu****@****ail.com

What is Lang Hoang's direct phone number?

Lang Hoang's direct phone number is +122465*****

What schools did Lang Hoang attend?

Lang Hoang attended Purdue University.

What skills is Lang Hoang known for?

Lang Hoang has skills like Risk Management, Business Process Improvement, Business Analysis, Vendor Management, Management, Requirements Gathering, Business Requirements, Analysis, Claim, Customer Service, Underwriting, Process Improvement.

Who are Lang Hoang's colleagues?

Lang Hoang's colleagues are Brady Michel, Beatriz Lopez, Ally Letlow, Zeida Flores, Cort Fornero, Zachary Zivo, Christine - Tina Searson.

Not the Lang Hoang you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.