Mike Langley Email & Phone Number

Leeds, England, United Kingdom

York, United Kingdom

- Working as the primary sales representative to generate new business and develop existing relationships focusing on the Roland brand and products. - Implementing sales techniques to successfully achieve and exceed sales targets and KPI’s.- Analysing sales figures to identify areas of potential growth (web listings, improve prominence in store, pushing.

York, United Kingdom

- Analysing sales and product data to forecast define what stock should be held and in what quantities taking into account seasonality, trends and growth.- Building and maintaining UK and European supplier relationships, negotiating price andterms in order to remain competitive within the marketplace and dealing with all purchasing queries.- Managing.

Leeds, United Kingdom

• Dealing with new and existing customers over the telephone, web chat or face to face, identifying their needs and expectations, and tailoring product demonstrations and salespitches to suit.
• Meeting personal and company sales targets on a weekly/monthly basis.
• Ensuring accurate and concise data of sales leads, costings and profit margins are logged and kept up to date.
• Responding to sales leads and customers in a timely fashion and negotiating deals that will work for the company and the customer in an industry with tight profit margins.
• Liaising throughout the day with purchasing staff to maintain maximum efficiency and customer expectations.
• Processing sales orders and assessing any high risk transactions.

York, United Kingdom

• Managing close business relationships with foreign suppliers on a daily basis.
• Purchasing imported musical instrument supplies from the Far East for sale on the UK market.
• Responsible for the selection of new products - following up on trade show product leads, gathering item information and samples and developing own brand image.
• Ensuring all products meet strict RoHS and CE requirements.
• Setting retail pricing ensuring high profit margins are achieved.
• Analysing product sales and accurately predicting seasonal sales patterns to maintain appropriate stock levels at all times whilst taking into account long lead times.

York, United Kingdom

• Assisting with the day-to-day running of UK and European purchasing.
• Managing all trade accounts and B2B sales from quotation through to post-sales assistance.
• Booking in of deliveries and resolving any errors or queries.
• Listing of new products and specifications on company website and coordinating all necessary information for the marketing and web team.
• Collating sales data and monitoring current trends within the marketplace.
• Monitoring competitor pricing, matching if necessary.

York, United Kingdom

• Running the help desk on a daily basis. Ensuring all customer emails are answered and delegated correctly and making sure phone lines are always covered.
• Supervising the warehouse. Making sure all orders are shipped same day, processing customer returns, booking stock in to the warehouse and utilising staff effectively.
• Maintaining a high standard of customer service.

Music Technology

Music Technology

Education record