Melanie Lang Email & Phone Number

Franklin, Tn, Us

Franklin, Tn, Us

Amsterdam, Amsterdam Noord, Nl

- HR system administrator for HiBob (HCM, Talent), Culture Amp (Performance, Goals, Surveys), and Absorb (Learning) systems supporting continuous process improvement, improved end-user experience, and data integrity to ensure downstream integrations received accurate and timely data- Point of contact for the People team relating to corporate due diligence requests (ESG, investor), compliance, risk, audit, etc.; provided system data, process and total rewards information collaborating with team members as needed to gather required details- Collaborative partner with key functional leaders to identify opportunities to improve integrations (data, timing, etc.), completed root cause analysis to provide recommendations for process enhancements, updated process documentation with information gathered during learning sessions to ensure alignment across the People team- Managed and responded to tickets/cases (FreshService) supporting HR system inquiries, reporting requests, employee inquiries, etc.- Responsible for the People team purchase order, invoices, supplier engagement, etc. managing the process for over 70 suppliers; invoice reconciliation against People budget to ensure awareness of current status- Led global team supporting individual development aligned with their career goals/path as well as organizational objectives- Managed the People team project portfolio; led weekly discussions to align project priorities and deadlines across multiple functions

Chesterfield, Missouri, Us

• Researched Workday functionality options, gathered requirements from key stakeholders, developed detailed business requirements, developed Visio process maps, created/maintained project plans, created Workday reports and conducted analysis to support requirements, and captured related actions to support key fiscal year objectives for both HR Operations and HRIT teams (e.g. Workday document purge project; Flexible Work Arrangements, report optimization, etc.) • Cross-functional project team member supporting the successful implementation of Okta Single Sign-On (SSO) and Manager Self Service (MSS) for Cornerstone TalentLink• Documented business requirements and developed a project plan to implement a new integration with a benefit vendor• Collaborated with the function and developer to update an integration by documenting business requirements and outlining key project milestones and action owners• Analyzed data to support functional business decisions and provide recommendations to project teams for consideration on system workflows; new and enhancements to existing processes, etc.• Developed recommendations for Workday Calculated Field best practices to support HR system governance and data integrity

Houston, Tx, Us

• Led key mergers and acquisitions (M&A) project integration work streams including Talent Acquisition and Learning; supported core HR and HR data conversion activities • Engaged with acquired entity HR leadership and Centers of Excellence team leads to ensure project deliverable timeliness were met• Consulted and recommended solutions for leadership approval to move M&A project tasks forward, and documented key decisions and processes to support future integration projects• Responsible for continuous improvement of end-to-end human resources business process and technology; identified and documented optimization opportunities in preparation for socialization, project recommendation outline and business case presentation• Engaged and collaborated with global, cross-functional leaders in the development of an optimization business case for the HR transformation journey to support strategic initiatives and objectives while delivering value to the business

Yokohama-Shi, Kanagawa, Jp

• Led the data quality audit team with a focus on empowerment, career development, accountability, and encouragement• Developed data management/data governance strategy and roadmap in partnership with management to support implementation of data and process governance, data stewardship, compliance, data ownership/accountability. data quality and sustainability • Managed global projects to align process, procedures, and policy for all impacted Centers of Excellence, employees, managers, stakeholders, data stewards, etc. incorporating HR systems as needed; documentation of end-to-end process and data definitions stored in Service Now Knowledge Base (single source of truth)• Facilitated HR Data Governance Board meetings, related governance, communications

Yokohama-Shi, Kanagawa, Jp

• HR Transformation, Talent Acquisition Project Lead supporting global recruiting process alignment, regional recruiting model with Shared Service support and Centers of Excellence; ServiceNow experience• Regional Project Lead for the global implementation of Workday Recruiting (Agile project)• Onboarding Project Lead for cross-regional and cross-functional project team working to improve the candidate experience• Completed data analysis to provide insight into areas of opportunity (system; process; people) and to help drive agile business decisions across HR• Completed the RFP process and implemented a new pre-employment screening (background check) vendor for the US and Canada; ongoing budget and vendor management responsibilities• Managed team members to successfully complete organizational and department objectives• Developed and implemented staffing Recruitment Process Outsourcing (RPO) vendor Key Performance Indicators (KPIs), • Ongoing data governance, evaluation of results; implemented process optimization, and system enhancements for better candidate and user experience• Developed Visio process documents/maps for internal processes, as well as cross-functional team processes; focus on future strategy, technology road map alignment to business objectives, continuous improvement (simplification), governance, data integrity, candidate and end-user experience• Completed Workday Recruiting Fundamentals, Agile Project Management, and Nissan V-Fast (Six Sigma) Facilitator Training

Yokohama-Shi, Kanagawa, Jp

• Core team member assisting in the implementation of Workday HCM; supported training, data preparation (iLoad), and User Acceptance Testing (UAT) in preparation of launch• Developed process documents and workflows to assist in transfer of knowledge to core team members• Ongoing data analysis and system audits to support projects, Shared Service employee cases, and system data loads• Responsible for vendor management to ensure alignment of processes and efficient integrations to support employee engagement• Demonstrated success in building relationships with key stakeholders throughout the organization• Completed Workday HCM Fundamentals training

Yokohama-Shi, Kanagawa, Jp

• Change agent and project lead driving adoption of Case Management (Shared Service) utilization to core Nissan cross-functional teams Centers of Excellence (COEs) to support employee engagement; a continuous improvement project• Developed and tested integration files to support process improvement, improved employee engagement and experience• Continuous improvement, review, and discussion of existing and new cross-functional processes• Collaborated with business functions to develop reports to support data driven business decisions• Administration of Case Management and KnowledgeBase (Infor System)• Completed Nissan Leadership Academy training

Nashville, Tennessee, Us

• System Administrator for the global Learning Management System (LMS - Cornerstone OnDemand [CSOD])• Implemented changes as necessary to improve the automatic data interface between the HR system of record and the LMS; vendor management responsibilities • Conducted User Acceptance Testing (UAT) as needed to support infrastructure and interface change management• Developed a long-term strategy for the LMS based on the organizational three year business growth strategy• Supported internal clients to align their team development strategy using the LMS dynamic automation tools and encourage utilization of the system• Provided ad-hoc report requests as well as mid-year and year-end scorecard analysis of the LMS metrics and KPIs• Completed data integrity audits to ensure security policies were followed• Promoted user self-service and supported end-users with access issues and core content questions• Developed continuous improvement of process, system integration, and self-service training opportunities to promote the LMS internally within all levels of the organization

Mentor, Ohio, Us

• Assisted in the development of research tools and technology to refine current strategy and then transfer knowledge to allow for global model process creation• Developed continuous improvement solutions with a focus on system and end-user processes• Completed critical ongoing system audits to maintain data integrity• Developed metrics to support business growth and overall organizational objectives• Sourced/data mined the Applicant Tracking System and the internet for passive professional talent • Coordinated with vendors (third-party resources) to ensure effective candidate research deliverables had a continuous Return on Investment (ROI)• Implemented a repeatable process for a candidate pipeline marketing campaign • Managed projects for the Recruitment Research Manager and the Director of Talent Acquisition

Nashville, Tennessee, Us

• Assisted in the coordination, development, and the implementation of an Export Management System (EMS) • Designed and implemented content for an updated version of the department website• Developed training presentations and seminars and presented to large and small groups of employees• Developed a database to track open cases• Organized federal regulations, presentations, and other reference material for the office• Developed online training programs using the Learning Management System; documented all training in the LMS

Dulles, Virginia, Us

• Project team member charged with the implementation, coordination, and maintenance of the facility’s Quality Management System (ISO 9001) • Evaluated facility processes in order to ensure efficiency, effectiveness of time management, and compliance of policies and procedures• Designed, implemented, and maintained the facility intranet site (SharePoint)• Responsible for the on-going training and implementation of export and import control practices for the facility to ensure 100% compliance of federal, state, local, and corporate regulations• Coordinated/assisted in the company-wide Six Sigma energy reduction project and the sourcing process improvement project• Developed a marketing project timeline and streamlined communication processes utilizing SharePoint as a resource/tool for the team

Madison, Wisconsin, Us

Formerly Baker Tilly Search & Staffing, LLC; Formerly Creative Financial Staffing• Researched and implemented a new Applicant Tracking System across five different offices throughout the State of Wisconsin; developed the change management strategy• Established audits/report to ensure system efficiency and data integrity• Responsible for onboarding of all users and training on corporate applications, processes, policies, and procedures• Maintained firm wide reports relating to sales for the company and their referral sources (metrics)• Monitored Unemployment Compensation for all offices; attended hearings

Zurich, Ch

Masters, Organizational Management

Bachelor'S Degree, Communications