Anna Langston Email & Phone Number

Charlotte, North Carolina, United States

- Identified community leaders in underserved local communities, communicated the purposes, methodology, and intended outcomes of the research study to them via professional email correspondence, and successfully obtained support and assistance from several communities in Charlotte- Requested survey participation from Charlotte residents by describing the purpose of the study and explaining what was being asked of participants, tailoring the language to the level of the individual- Gained the trust of members of marginalized communities, overcoming initial apprehension and distrust of scientific research and researchers- Performed data entry in Microsoft Excel, maintaining strict confidentiality regarding all participant data

Raleigh, North Carolina, United States

- Greeted and seated guests in a friendly manner to provide a positive and welcoming experience- Assisted customers with reservations and to-go orders both over the phone and in-person- Managed reservations and seating arrangements, communicating with servers about table assignments - Completed cash and card transactions and entered tips, alerting management about discrepancies- Established rapport with regular customers while adhering to professional standards

Charlotte, North Carolina, United States

- Provided excellent customer service in a fast-paced restaurant environment and provided creative solutions in order to meet each customer’s individual needs and ensure satisfaction - Placed take-out orders on the phone and through multiple delivery apps and ensured they were all filled and received to maintain the company’s reputation- Assisted coworkers in various positions in order to maintain order and efficiency at the restaurant

Raleigh, North Carolina, United States

- Completed transactions using the POS system, following store policies regarding multiple forms of payment, including cash, card, personal checks, and EBT- Helped resolve customer issues, involving management when necessary- Demonstrated cheerfulness and professionalism, contributing to a positive customer experience

Raleigh, North Carolina, United States

- Established trusting relationships with campers aged 5-7 while maintaining professional boundaries- Cooperated with co-counselors to provide campers with an enjoyable, engaging, and safe camp experience- Led campers in games, crafts, field trips, and other activities, providing modifications to allow for the participation and success of each child- Engaged in compassionate and solutions-based dialogues with campers when behavioral, emotional, or other concerns arose, striving for understanding and growth- Communicated with camp leadership and parents about concerns and progress when appropriate- Supervised junior counselors and counselors in training

Raleigh, North Carolina, United States

- Assisted senior counselors and camp leadership with a variety of tasks essential to the functioning of the camp- Provided additional attention and assistance to individual campers when needed- Participated in life skills development workshops