Lani Fahey Email & Phone Number

Surfers Paradise, Queensland, Australia

Newcastle, New South Wales, Australia

Peoplefusion has more than 50 years’ experience across the team and in a variety of industry sectors. We tap into well-established networks and relationships to deliver highly-sought, but hard-to-find, high-calibre candidates. We are also proud to have introduced an industry first, 12-month placement guarantee.02 4927 2027LaniF@peoplefusion.com.au

Shoal Bay, New South Wales, Australia

• Manage financial and operation performance of the resort.
• Provide memorable service and Guest Satisfaction consistent with company objectives.
• Manage the hotel in compliance with all company guidelines, as well as Federal, State and local laws including OH&S, licensing and fire regulations.
• Plan and monitor the property’s financial performance against the operational budget to assure optimum financial performance.
• Direct the recruitment, hiring, training and personal development of all staff, to ensure adequate staffing and service levels at all times.
• Administer the staff performance planning, development planning and review process.

Newcastle, Australia

• Open and close reception daily ensuring the foyer is clean and presentable ready for the day.
• Answer and record all incoming calls to the firm, ensuring that messages are relayed when necessary via email.
• Open, scan and deliver daily mail.
• Assist all areas of the firm (Family Law, Commercial, Property & Estates Law, Litigation Law) with administration work which includes scanning, dictating, filing, archiving.
• Assist General Manager with office matters including IT support.
• Marketing - Responsible for the daily monitoring and updating of the company social media pages and trying to boost their image.

Como Crescent, Southport

Opened our newest 5 star property on the Gold Coast featuring 208 suites in 2016.

Herschel Street, Brisbane

Southport

Brisbane, Australia

• Manage the Front Desk operations in a professional manner.
• Assisting Property Manager with day to day running of property.
• Filling in for Property Manager, report to Head Office
• Assisting in hiring of new employees
• Following up on reservations, checking on some reservation payment and guest details
• Reconcile weekly banking and transport to bank

Broadbeach

Broadbeach

• Manage the Front Desk operations in a professional manner.
• General Manager on Duty/Front Office duties.
• Training of Front Desk staff in all aspects of their job as well as future training for Management positions.
• Capable of taking on new responsibilities/tasks with little or no training.
• Assist the Property Manager/Senior Manager on Duty wherever possible.
• Capable of performing extra duties and assisting other departments when needed.

Broadbeach

• Check in and out of guests on a daily basis.
• General receptionist duties.
• Ensure all guests needs and requests are met to a high standard.
• Respond to incoming calls in a timely manner.
• Promote the business wherever possible, to all new and returning guests.
• Assist the Duty Manager when required.

Newcastle, Australia

• Responsible for the management of all group bookings within Quest Serviced Apartments, equating to 25% of overall business.
• Liaising with Travel Agents, companies and professional conference organizers to ensure all group bookings are accurate.
• Promote and Market Quest Serviced Apartments at upcoming events and conferences in order to be the number one accommodation provider.
• Attend wedding expos, network with wedding businesses and print media to achieve sales goals.
• Manage the Corporate Revenue Reports for the property as outlined by Head Office.
• Sound knowledge of upcoming events within the Newcastle area.

Newcastle, Australia

Diploma In Hospitality And Tourism, Hospitality Administration/Management

Higher School Certificate