Jacob Lanier Email & Phone Number

Las Vegas, Nevada, United States

-Liaison between school site and User Support/Networking/Telecommunications-Overseeing $700k+ worth of technology assets.-Technical point of contact for 600+ users(Teachers+Students)-Managing/Deploying Chromebooks and Windows PCs-Managing Smartboards, Document Cameras, Projectors, Printers-User account management via Active Directory and NSWeb-Inventory Management using SAP and Destiny-Application Management(Google Admin Console, GoGuardian, Clever, etc)-Ticketing and escalation via CA Service Desk and Quick-IT-Creation and managing of the school's google site.

-Self taught in music production, arrangement, and vocal recording/engineering.-Have amassed 300k+ streams total over several music platforms, under the artist names "jayyel" and "jake lane."-Actively open to any production/arrangement gigs.

Las Vegas, Nevada, United States

-Completed Cohort 1 of the CCSD Entry Level SBT Program while under contract by AppleOne.-Trained to support school sites in the areas of troubleshooting devices, classroom technology setup, network printer management, utilization of CA Service Desk, Active Directory, GoGuardian, various inventory software such as SAP and Destiny, etc.

Las Vegas, Nevada, United States

-Combined and redacted confidential court records and case notes in Adobe Acrobat-Pulled and delivered CPS records to various CPS, legal, and law enforcement related parties.-Communicated case related information with other CPS case workers.-Handled phone calls from private citizens, out of state case workers, etc for CPS-related inquiries and records requests.-Physically delivered case files and records to and from attorneys and secretaries.-Trained new hires on processing records requests, combine and redact files using Adobe Acrobat, and delivering mail and files to secretaries/deputies in different buildings.-Assisted customers who came to the front window to process records requests.

Las Vegas, Nevada, United States

Shadowed Departmental System Technicians in troubleshooting, deployment, etc.Gained knowledge of Active Directory, Office 365 Administration, Proxy Remote Access, PDQ deployment, etc.Assisting with installation of basic equipment, such as: monitors, desktops, peripherals, cables, etc.

· Delivered confidential county paperwork to be signed by various Judges’· Retrieved, sorted and distributed county mail to various attorneys and secretaries· Utilized a Clark County specific case management system to find and download court case documents· Precisely combined and redacted confidential information for court case notes and reports in Adobe Acrobat DC· Delivered writs of arrest warrants signed by Judges’ and Hearing Masters’· Recorded voicemails for upcoming/cancelled court case dates

-Entering student data from paper onto a computer content management system in an accurate and punctual manner-Organizing and sorting student paperwork-Working with students to help understand classwork

Associate Of Applied Science - Aas, Computing And Information Technology - Networking - Router/Switch

High School Diploma

Graduated with a 3.5 GPA.