Lanka Ranasinghe Email & Phone Number

Los Angeles Metropolitan Area

Responsibilities include (but are not limited to) answering phones, making calls on behalf of staff, office reception, welcoming guests, sending and replying to office e-mails, managing the voicemail system and forwarding recorded messages, customer service, maintaining records, scanning documents, keeping inventory of office supplies and placing orders, scheduling appointments and meetings, arranging travel and accommodations for staff and clients, managing incoming and outgoing mail, performing various administrative and clerical duties, assisting staff on various duties and responsibilities. Position reports to the COO.Qualifications:Prior experience working in an office environmentStrong writing ability and ability to edit the work of othersA positive, empathetic, and professional attitude with customers and clientsExceptional attention to detail and excellent communications skillsA diplomatic approach toward finding resolutions to problemsAn aptitude for being a self-starterAbility to stay focused and work efficiently both independently and as part of a teamA willingness to help assist with special projects and time-sensitive tasksHigh school diploma required, higher education a plusMicrosoft Office Suite experiencePhotography, graphics, design, web design experience a plusAn interest in entertainment and pop culture.

Redondo Beach, California, United States

-SFLA operates over 40 classes/week. Open 7 days per week, including all holidays. I was the designated studio representative for community outreach efforts to educate the general public of the health and wellness benefits of yoga.-I was often the first point of contact representing the studio for potential new students.-Assisted the CEO/owner to create & conduct special events and ongoing classes.-Proofread social media posts. Updated online class information on all platforms. -Kept up with the inventory to order supplies, provided house managerial services.

-Provided superb customer service and excel at creating genuine rapport with regulars.-Began as a server, cashier, and prep cook handling both opening and closing shifts.-Trained new team members in providing excellent customer service.-Created a Procedures Binder for FOH and BOH staff training.-Filled in for Back of House positions i.e. prepping, cooking, opening and closing duties.-Promoted to the Front of House manager position and took on additional responsibilities.-In charge of weekly team meetings, weekly shift scheduling for all employees. -Inventory control and purchasing, bank drops, catering deliveries, and events coordinating.

Los Angeles

• Worked with QuickBooks, Microsoft Word & Excel. Organized up to four weekly night services and volunteers to feed LA’s homeless. Created fliers, updated volunteer registration forms. • Obtained food service handler certification. Worked on mobile food truck and certified commercial kitchen. Took inventory and shopped at Jetro (Restaurant Depot) to stock three kitchens. Worked farmer’s market hot food booths, and contract catering services.

West Los Angeles

• Added new projects to the following: company ftp site (startlogic.com), QuickBooks, Paper Cut system, as well as physical/digital accounting and project files. • Assisted in creating invoices to bill clients: gathered reimbursable charges for each customer. • Took inventory, ordered supplies, addressed office machine repairs, and updated JTNAA Procedures Binders for archiving and inventory. • Scanned, emailed, copied, faxed, sorted mail, filed front office and architectural project files, archive projects and drawings. Worked with Microsoft Word, Excel, Outlook, & QuickBooks.

Tutored Downey USD elementary and middle school students in mathematics and language arts. Job required much documentation, paperwork, scanning, copying, and mailing.

• Downloaded videos and pictures of digestive diseases procedures; edited videos. • Entered patient data into database, and assisted in general office work. • Understood and followed HIPPA rules and regulations.