Leslie Hacker Email & Phone Number

Indian Hill, Ohio, United States

Cincinnati, Ohio, United States

• Conducts research to develop program topics in order to communicate information in an accurate, educational, and entertaining manner • Develops and delivers inclusive interpretive programming for school groups of up to 30-150 children, camp groups of 10-12 children, and various adult groups• Connects visitors through impromptu programming• Handles and cares for educational animals including native wildlife and farm ambassadors• Maintains required records and reports to measure programming effectiveness

Cincinnati, Ohio, United States

• Developed and maintained curricula for Zoo Troop and Zoo Camp programs• Prioritized the inclusion of sustainability and conservation messaging in curricula• Instructed Zoo Troop and Zoo Camp programs for groups of 12 3rd through 8th grade children• Recruited students from Avondale and the Greater Cincinnati Metropolitan area for LCEAF programs • Trained on and handled ambassador animals from the education interpretive collection• Evaluated, assessed, and reported program goals and outcomes

Cincinnati, Ohio, United States

• Collaborated to open a new lucrative location with a dedicated team• Developed a team of 15 FOH employees and 20 BOH employees with a positive, upbeat attitude• Handled cash revenue and end of day reports to guarantee standards were being met• Maintained personnel, paperwork, ordered supplies, was responsible for inventory control, established relationships with suppliers and vendors• Interviewed, hired, and trained new employees • Improved and exceeded customer experiences through motivating leadership

Cincinnati, Ohio, United States

• Partnered with upper management to assure profitable day to day operations within restaurant• Handled cash revenue and end of day reports• Supervised and worked alongside a team of 10 FOH employees – oversaw BOH operations• Controlled, when serving, own cash bank, tables, and customer experience while upholding efficiency and professionalism• Trained new FOH employees