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@netshow.me
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Elton Lima is listed as Quality Analyst | Testing Analyst based in Contagem, Minas Gerais, Brazil. AeroLeads shows a work email signal at netshow.me and a matched LinkedIn profile for Elton Lima.
Elton Lima previously worked as Quality Assurance Analyst at Netshow.Me and Tech Lead Support at Netshow.Me. Elton Lima holds Mba In It Management And Governance With A Focus On Certifications, Information Technology from Una University Center.
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AeroLeads found 1 current-domain work email signal for Elton Lima. Compare company email patterns before reaching out.
IT professional with over 15 years of experience, including a solid background in technical support and a successful transition to Quality Assurance (QA), where I developed knowledge in functional testing and a strong commitment to quality assurance. I am continuously expanding my skills in test automation, focusing on integrating automated solutions into manual processes to improve efficiency and project quality. I am dedicated to continuous improvement, always seeking to optimize processes and deliver consistent results.
Listed skills include Sql, Networking, Microsoft Office, Microsoft Sql Server, and 1 others.
A career timeline built from the work history available for this profile.
Contagem, Minas Geras, Brazil
As a QA professional within Netshow.me's Apps Squad, I was entrusted with upholding the quality standards of our applications. I spearheaded test planning and execution, meticulously evaluating associated risks. Additionally, I monitored logs using tools like Sentry and Laravel Horizon, and managed discrepancies through GitHub and Jira. Collaborating.
Contagem, Minas Gerais, Brazil
As the Technical Lead of Netshow.me's Support team, I spearheaded the coordination of analysts, setting OKRs (Objectives and Key Results), and delivering performance reports across the entire company. Moreover, I oversaw handling of support tickets, bugs, and tasks, implementing tools to enhance customer support. I provided advanced assistance for live.
Contagem, Minas Gerais, Brazil
During my tenure at Netshow.me as a Senior Technical Support Analyst, I functioned as a specialist in Live Streaming and OTT. My responsibilities centered around working with REST APIs, developing scripts to automate support team tasks, and facilitating integrations with other engineering units. My focus was on streamlining processes, ensuring operational.
Belo Horizonte, Minas Gerais, Brazil
During my time at Samba Tech, I actively participated in the implementation of customer service systems such as Zendesk and HubSpot. My role involved generating strategic reports to support decision-making processes. Additionally, I demonstrated leadership by example, directly collaborating with support analysts and maintaining frequent communication with.
Belo Horizonte, Minas Gerais, Brazil
While supporting clients at Samba Tech, I monitored the availability of platforms like Samba Videos, Samba Live, and Samba Play for Online Streaming and OTT, ensuring adherence to agreed-upon service levels (SLA and SLE). Additionally, I oversaw on-call schedules, ensuring customer satisfaction by engaging the technical team to resolve emergencies, both in.
Belo Horizonte And Region, Brazil
As one of the technical leads overseeing a portfolio of strategic clients, I was involved in the setup and maintenance of the company's service systems across various cities in Brazil, playing a central role in meeting client demands. Additionally, I conducted technical interviews for new hires and led the entire training and integration process for the.
Belo Horizonte And Region, Brazil
I was responsible for formatting and installing open-source software-based operating systems, configuring email clients for Linux Debian and RedHat, setting up networked machines with NFS and NIS packages, and performing assembly and maintenance of employees' computers. Throughout this time, I also made frequent trips to provide support and assistance to.
Belo Horizonte And Region, Brazil
I provided customer support for operating virtual recharge equipment. I documented, monitored, and resolved issues arising from difficulties encountered while using the program developed by the company and installed on their computers.
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Elton Lima is listed as Quality Analyst | Testing Analyst.
AeroLeads has found 1 work email signal at @netshow.me for Elton Lima.
Elton Lima is based in Contagem, Minas Gerais, Brazil.
Elton Lima has worked for Netshow.Me, Samba Tech, Visual Sistemas Eletronicos Ltda, Metasys Tecnologia, and Rv Tecnologia E Sistemas S.A..
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Elton Lima holds Mba In It Management And Governance With A Focus On Certifications, Information Technology from Una University Center.
Elton Lima is listed with skills including Sql, Networking, Microsoft Office, Microsoft Sql Server, and Servidor Linux.
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