Lance Nishihira work email
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I am a user experience professional with over 26 years of experience and have extensive experience in building and managing design teams, facilitating design sessions, executing design operations, and partnering across silos. I focus my attention on purpose-driven organizations and have a positive impact on our society and planet.Specialties: Team Management, Design Strategy, Facilitation, Task Analysis, Use Case Diagramming, High-Level Concept Sketching, Storyboarding, Competitive Analysis, Heuristic Evaluation, Requirements Gathering/Refinement, Usability Testing Objectives, Offshore Resource Management
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President And CofounderDaily BowlUnion City, Ca, Us -
Empowering People And Communities Through Design, Education, Sustainability, And Financial WellnessCity Of Union CityUnion City, Ca -
Member Board Of TrusteesNew Haven Unified School District Nov 2016 - PresentUnion City, California, UsElected in 2016. As a board, we set the district's instructional direction, establish a supportive learning environment, establish an effective and efficient structure, ensure accountability of the district staff, and advocates for public education. Served as board president during the academic year from December 2019 to December 2020. Accomplishments to date include 1) developing a strategic plan to drive, focus, and deliver initiatives 2) chairing the Communication and Advocacy Committee, which resulted in the creation of the Digitial Services team to improve communication and rebranding of the school district 3) improving the collaboration and teamwork between staff and our bargaining units after the 2019 strike. -
President And CofounderDaily Bowl Aug 2016 - PresentUnion City, California, UsFounded in 2016, our organization recovers surplus food and delivers it to agencies that feed hungry people. Doing this addresses two problems. First, which reduces the amount of organic material entering the waste stream, minimizing greenhouse gases that enter our atmosphere; secondly, it provides nutrition to hungry people. As the co-founder and president, I lead the board of directors, which drive sub-committees that drive outcomes in partnerships, Human Resources, technology, marketing, government relations, finance, and volunteer coordination. I leverage my skills in human-centered design and public service to lead our organization. We are approaching 4 million pounds of food recovered and are just getting started. -
Director Of User ExperiencePaypal Sep 2016 - Apr 2023San Jose, Ca, UsI’ve led design teams responsible for onboarding, identity, authentication, personalization tools, person-to-person payments, international remittances, and in-person payment acceptance. I've managed Guatemala City, Stockholm, Chicago, Austin, San Jose, and San Francisco teams. -
PrincipalDecoto Design & Technology Mar 2015 - Sep 2022Leveraging my design skills and technical knowledge, I set out to have a positive impact on my local community and to help local businesses use technology in a much more meaningful and human-centered way. Using my background in design, design research, and facilitation, I assist small business owners in solving many of their most challenging, frustrating, and expensive problems– often saving them time and money. I advise small businesses on leveraging SaaS offerings to reduce effort and maximize productivity in a way that feels friendly and comfortable, rather than cold and intimidating.
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Head Of User ExperienceWepay Jun 2014 - Jan 2015WePay was a dynamic and energetic company. I was pleased to work with a fantastic group of people who are dedicated to changing the face of payments across platforms. I was brought onboard to build out the user experience group for the company. I was successful in charting out a strategy to improve the experience with our partners and developers.
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Director Of User Experience/ Creative DirectorComcast Nov 2010 - Jun 2014Philadelphia, Pa, UsLead the User Experience team at the Comcast Silicon Valley Innovation Center. This team was responsible for the design of Plaxo, XFINITY home automation and communication products and the X1 Sports App. The team pushed the boundaries on web, set top box and mobile interfaces. I was responsible for day to day team operations, project prioritization, resource allocation, hiring, performance management. -
Principal DesignerEbay May 2008 - Oct 2010San Jose, Ca, UsLead the design of the rewards program eBay Bucks. In 2009, it accounted for $18MM in incremental topline revenue, which represented an 1.2% lift in incremental gross merchandise bought (GMB). At this point in 2010, it accounts for $51MM in incremental topline revenue, which represents a 2.3% lift in gross merchandise bought.Lead the design for Daily Deal, which in its first year, generated $4.5MM in incremental topline revenue. This product is still a very prominent fixture in the eBay experience.Lead the design for section of the site that handles eBay Buyer Protection cases. I was assigned to this critical project at the eleventh hour in 2009, and was able to guide the project (which was already 3 weeks behind and had taken on late breaking requirements) successfully to launch. After launch, I spearheaded a diary study that identified issues with the product that we were unable to address in the initial launch due to timing constraints. The program currently accounts for a 10pt increase in Buyer Net Promoter Score (NPS). -
Senior Interaction DesignerYahoo! Jan 2005 - Feb 2008Sunnyvale, Ca, UsWorking in the Platform Design Team that creates tools and content that assists companywide designers in creating cohesive and consistent experiences.Coordinated and designed the interaction of some high-level corporate pages. One example is http://next.yahoo.com -
Interaction DesignerAmerica Online Inc. May 2000 - Dec 2004New York, Ny, Us• Designed several web applications for AOL and AOL Web Properties• Influenced product requirements from a user-centered perspective• Created concept maps, task analysis, usability objectives, flow maps, etc• Assisted product teams with defining product requirements and priorities• Worked with engineering to ensure integrity of design in final product• Designed new member-acquisition-focused AOL.com within a very constrained timeline in time for the 2004 Super Bowl marketing campaign.• Designed an experience that improved online transaction completions by 150%. -
Webmaster/ Web DesignerLanlogic May 1999 - May 2000Livermore, Ca, Us -
Web DesignerRobert Half International 1996 - 1999Menlo Park, Ca, Us -
Designer & TypesetterThe Daily Californian 1995 - 1996Berkeley, Ca, UsWorked as a designer and typesetter for a daily newspaper. -
Hawk Missile Systems OperatorUnited States Marine Corps Jan 1991 - Jan 1993Washington, Dc, UsServed in a surface to air missile battery in the United States Marine Corps. Responsible for deploying various components of the missile battery (radars, control centers, launchers). Assisted in troubleshooting deployment and communication issues. Held several leadership posts: Platoon administrator in recruit training; Squad leader in Marine Combat Training; Class leader in specialty school.
Lance Nishihira Education Details
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California State University - East BayMass Communication -
San Francisco State University -
Newark Memorial High School
Frequently Asked Questions about Lance Nishihira
What company does Lance Nishihira work for?
Lance Nishihira works for Daily Bowl
What is Lance Nishihira's role at the current company?
Lance Nishihira's current role is President and Cofounder.
What is Lance Nishihira's email address?
Lance Nishihira's email address is la****@****ail.com
What is Lance Nishihira's direct phone number?
Lance Nishihira's direct phone number is +151033*****
What schools did Lance Nishihira attend?
Lance Nishihira attended California State University - East Bay, San Francisco State University, Newark Memorial High School.
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