Lance Nishihira

Lance Nishihira Email and Phone Number

President and Cofounder @ Daily Bowl
Union City, CA, US
Lance Nishihira's Location
Union City, California, United States, United States
Lance Nishihira's Contact Details
About Lance Nishihira

I am a user experience professional with over 26 years of experience and have extensive experience in building and managing design teams, facilitating design sessions, executing design operations, and partnering across silos. I focus my attention on purpose-driven organizations and have a positive impact on our society and planet.Specialties: Team Management, Design Strategy, Facilitation, Task Analysis, Use Case Diagramming, High-Level Concept Sketching, Storyboarding, Competitive Analysis, Heuristic Evaluation, Requirements Gathering/Refinement, Usability Testing Objectives, Offshore Resource Management

Lance Nishihira's Current Company Details
Daily Bowl

Daily Bowl

View
President and Cofounder
Union City, CA, US
Website:
dailybowl.org
Employees:
3
Lance Nishihira Work Experience Details
  • Daily Bowl
    President And Cofounder
    Daily Bowl
    Union City, Ca, Us
  • City Of Union City
    Empowering People And Communities Through Design, Education, Sustainability, And Financial Wellness
    City Of Union City
    Union City, Ca
  • New Haven Unified School District
    Member Board Of Trustees
    New Haven Unified School District Nov 2016 - Present
    Union City, California, Us
    Elected in 2016. As a board, we set the district's instructional direction, establish a supportive learning environment, establish an effective and efficient structure, ensure accountability of the district staff, and advocates for public education. Served as board president during the academic year from December 2019 to December 2020. Accomplishments to date include 1) developing a strategic plan to drive, focus, and deliver initiatives 2) chairing the Communication and Advocacy Committee, which resulted in the creation of the Digitial Services team to improve communication and rebranding of the school district 3) improving the collaboration and teamwork between staff and our bargaining units after the 2019 strike.
  • Daily Bowl
    President And Cofounder
    Daily Bowl Aug 2016 - Present
    Union City, California, Us
    Founded in 2016, our organization recovers surplus food and delivers it to agencies that feed hungry people. Doing this addresses two problems. First, which reduces the amount of organic material entering the waste stream, minimizing greenhouse gases that enter our atmosphere; secondly, it provides nutrition to hungry people. As the co-founder and president, I lead the board of directors, which drive sub-committees that drive outcomes in partnerships, Human Resources, technology, marketing, government relations, finance, and volunteer coordination. I leverage my skills in human-centered design and public service to lead our organization. We are approaching 4 million pounds of food recovered and are just getting started.
  • Paypal
    Director Of User Experience
    Paypal Sep 2016 - Apr 2023
    San Jose, Ca, Us
    I’ve led design teams responsible for onboarding, identity, authentication, personalization tools, person-to-person payments, international remittances, and in-person payment acceptance. I've managed Guatemala City, Stockholm, Chicago, Austin, San Jose, and San Francisco teams.
  • Decoto Design & Technology
    Principal
    Decoto Design & Technology Mar 2015 - Sep 2022
    Leveraging my design skills and technical knowledge, I set out to have a positive impact on my local community and to help local businesses use technology in a much more meaningful and human-centered way. Using my background in design, design research, and facilitation, I assist small business owners in solving many of their most challenging, frustrating, and expensive problems– often saving them time and money. I advise small businesses on leveraging SaaS offerings to reduce effort and maximize productivity in a way that feels friendly and comfortable, rather than cold and intimidating.
  • Wepay
    Head Of User Experience
    Wepay Jun 2014 - Jan 2015
    WePay was a dynamic and energetic company. I was pleased to work with a fantastic group of people who are dedicated to changing the face of payments across platforms. I was brought onboard to build out the user experience group for the company. I was successful in charting out a strategy to improve the experience with our partners and developers.
  • Comcast
    Director Of User Experience/ Creative Director
    Comcast Nov 2010 - Jun 2014
    Philadelphia, Pa, Us
    Lead the User Experience team at the Comcast Silicon Valley Innovation Center. This team was responsible for the design of Plaxo, XFINITY home automation and communication products and the X1 Sports App. The team pushed the boundaries on web, set top box and mobile interfaces. I was responsible for day to day team operations, project prioritization, resource allocation, hiring, performance management.
  • Ebay
    Principal Designer
    Ebay May 2008 - Oct 2010
    San Jose, Ca, Us
    Lead the design of the rewards program eBay Bucks. In 2009, it accounted for $18MM in incremental topline revenue, which represented an 1.2% lift in incremental gross merchandise bought (GMB). At this point in 2010, it accounts for $51MM in incremental topline revenue, which represents a 2.3% lift in gross merchandise bought.Lead the design for Daily Deal, which in its first year, generated $4.5MM in incremental topline revenue. This product is still a very prominent fixture in the eBay experience.Lead the design for section of the site that handles eBay Buyer Protection cases. I was assigned to this critical project at the eleventh hour in 2009, and was able to guide the project (which was already 3 weeks behind and had taken on late breaking requirements) successfully to launch. After launch, I spearheaded a diary study that identified issues with the product that we were unable to address in the initial launch due to timing constraints. The program currently accounts for a 10pt increase in Buyer Net Promoter Score (NPS).
  • Yahoo!
    Senior Interaction Designer
    Yahoo! Jan 2005 - Feb 2008
    Sunnyvale, Ca, Us
    Working in the Platform Design Team that creates tools and content that assists companywide designers in creating cohesive and consistent experiences.Coordinated and designed the interaction of some high-level corporate pages. One example is http://next.yahoo.com
  • America Online Inc.
    Interaction Designer
    America Online Inc. May 2000 - Dec 2004
    New York, Ny, Us
    • Designed several web applications for AOL and AOL Web Properties• Influenced product requirements from a user-centered perspective• Created concept maps, task analysis, usability objectives, flow maps, etc• Assisted product teams with defining product requirements and priorities• Worked with engineering to ensure integrity of design in final product• Designed new member-acquisition-focused AOL.com within a very constrained timeline in time for the 2004 Super Bowl marketing campaign.• Designed an experience that improved online transaction completions by 150%.
  • Lanlogic
    Webmaster/ Web Designer
    Lanlogic May 1999 - May 2000
    Livermore, Ca, Us
  • Robert Half International
    Web Designer
    Robert Half International 1996 - 1999
    Menlo Park, Ca, Us
  • The Daily Californian
    Designer & Typesetter
    The Daily Californian 1995 - 1996
    Berkeley, Ca, Us
    Worked as a designer and typesetter for a daily newspaper.
  • United States Marine Corps
    Hawk Missile Systems Operator
    United States Marine Corps Jan 1991 - Jan 1993
    Washington, Dc, Us
    Served in a surface to air missile battery in the United States Marine Corps. Responsible for deploying various components of the missile battery (radars, control centers, launchers). Assisted in troubleshooting deployment and communication issues. Held several leadership posts: Platoon administrator in recruit training; Squad leader in Marine Combat Training; Class leader in specialty school.

Lance Nishihira Education Details

  • California State University - East Bay
    California State University - East Bay
    Mass Communication
  • San Francisco State University
    San Francisco State University
  • Newark Memorial High School
    Newark Memorial High School

Frequently Asked Questions about Lance Nishihira

What company does Lance Nishihira work for?

Lance Nishihira works for Daily Bowl

What is Lance Nishihira's role at the current company?

Lance Nishihira's current role is President and Cofounder.

What is Lance Nishihira's email address?

Lance Nishihira's email address is la****@****ail.com

What is Lance Nishihira's direct phone number?

Lance Nishihira's direct phone number is +151033*****

What schools did Lance Nishihira attend?

Lance Nishihira attended California State University - East Bay, San Francisco State University, Newark Memorial High School.

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