• Provide excellent customer service and maintain customer satisfaction through positive customers reviews.• Train new servers to adhere to the BJ’s gold standards as well as strengthen the BJ’s team.• Participate in community service opportunities such as the LA food bank and fundraise for non profit organizations such as Alzheimer’s Association and No Kid Hungry.

Utilized knowledge of point of sale (POS) systems to maximize customer dining experience and minimize wait times and hassle. Garnered full knowledge of both dinner and drink menus in order to make the most appropriate suggestions and ensure customer loyalty and satisfaction. Greeted and worked to maintain positive outlook of customers entering and exiting the restaurant.