Daniel Lanzziano Email & Phone Number

Miami, Florida, United States

Miami

• Research all possible channels to assist investors in daily operations. Do feasability analysis on properties.• Assist clients in the process of purchase and sale of real property.

Miami/Fort Lauderdale Area

Study business requirements for new services and products or for the enhancement of existing services and products to convert business needs into detailed user interface system requirements. The SIE main focus is the design of the user interface for TracFone’s customer facing web based and IVR applications with the focus on user experience and interaction. The SIE serves the role of the subject matter expert in TracFone’s customer facing systems functionality and performs a liaison function between the business side of the organization and the technical (IT) side.Transactional Process and User Interface DesignDevelopment SupportTesting

Miami/Fort Lauderdale Area

The company provides labor management services and operations consulting to the food service industry• Plan and execute data collection for clients, including data quality strategies.• Development of an MTM-2 system using sets of Methods Time Measurement components to develop labor standards more efficiently.• Analyze and model data. Complex spreadsheet modeling and data analysis with spreadsheets and databases.• Objectively quantify and uncover areas that are inhibiting better customer service and concept profitability.• Develop recommendations to improve operations, write detailed reports and create presentations for clients. • Designed a new prototype with additional production capacity and 21% smaller ($80K savings per site)• Developed labor guidelines that improved productivity by 9% equating to a systemwide total of 2.6MM a year. Methodology used: Data Collection, Process Flow Development, and Business Data Analysis Creation of Labor Standards utilizing a variety of techniques Development of labor guidelines for hourly, daily & weekly requirements Tested and Validated that the guides work in the field

Miami/Fort Lauderdale Area

Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.

Bachelor Of Science (B.S.), Industrial And Systems Engineering

Bs, Industrial Engineering, 3.22

Activities and Societies: Institute of Industrial Engineers President