Lauren Orlando Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

Greater New York City Area

• Managed portfolio of $7MM in ARR, consisting of Argyle's largest spending enterprise clients • Worked with product and marketing teams to evolve products to meet and exceed client needs• Served as head project manager for the development of Argyle's NPS survey

Greater New York City Area

• Earned a reputation for exceeding customer service standards and for developing long-term empathetic client relationships • Initiated renewal process by scheduling calls; performed QBRs and gathered information on account specifics through a consultative approach• Exceeded quarterly KPIs by identifying account renewal and upsell opportunities • Empowered customers to connect their goals and challenges with Argyle's marketing solutions

Greater New York City Area

• Led the daily delivery of high-touch marketing campaigns for over 65 of Argyle’s client sponsors • Ensures maximum client ROI through sponsorship renewals • Built multi-touch campaigns to leverage a variety of Argyle’s marketing solutionsArgyle serves a curated membership community of business leaders in finance, marketing, data analytics, technology, strategy, customer engagement, human capital, legal, supply chain and security. Clients use our engagement events, marketing services and content solutions to communicate their brand and spotlight their product innovations to our members.

Greater New York City Area

•Oversaw $35MM in revenue for three Account Executives across multiple markets, driving growth and ensuring revenue goals were met.•Generated weekly posting reports and established under-delivery schedules in partnership with TV stations and agency buyers.•Proactively identified and resolved discrepancies in spot times and invoicing, maintaining account accuracy and client trust.•Developed and pitched custom “makegood” packages, leveraging demographic trends and open inventory to maximize client satisfaction and optimize value.

New York, New York

•Supported Account Executives by inputting, updating, and managing orders for television airtime across a variety of markets.•Fostered strong connections with media buyers and station sales managers to facilitate smooth communication and operational efficiency.•Managed large volumes of order revisions due to program changes and pre-empted spots, effectively adapting to a dynamic environment.•Provided pre- and post-logs to media buyers, ensuring clear, accurate scheduling documentation.•Gained deep expertise in the sales process, Nielsen ratings, and Medialine software, enhancing overall sales support and account management skills.

•Responsible for taking and recording daily attendance•Took notes to provide students with resources and additional support •Helped students understand material and prep for exams•Proctored exams

Manhattan, New York

• Conducted marketing research• Tracked daily hits and provided updates to clientele • Pitched product reviews • Created Invoices• Updated Media Reports• Managed 50+ look-books