Lap Luu Email & Phone Number

Richmond Hill,Ontario

• Define functional specs from high level objectives• Ported a legacy NCentral web application to latest version of Apache, Tomcat, Spring 3,etc., on Linux Gentoo.• Research different Single Sign On(SSO) technologies and ideas and customized a SSO solution for NCentral projects

Mississauga,Ontario

Developed different curves for Rate Pricing team

Toronto, Canada Area

Research and development of email marketing software( 10 months)Provide sustaining works for DREAM - a legacy email marketing system.Designed and implemented for Harmony Project - next generation of email marketing system.Researched and prototyping jackRabbit content Repository storage.Researched and prototyping distributed transaction processing for Atomikos and Hibernate.

Waterloo And Mississauga

• Designed solution, decomposed MDS server into multiple small SCA (Service Component Architect) components. Recognized by senior director as the next generation of platform for RIM internal applications. • Acted as team lead to provide liaison to:o Customer support team for weekly issues review and bug triage meeting and setting up new entry criteria for investigation, reducing outstanding critical issues to average 2 issues per week from 6. o Build team to reduce overhead &… Show more • Designed solution, decomposed MDS server into multiple small SCA (Service Component Architect) components. Recognized by senior director as the next generation of platform for RIM internal applications. • Acted as team lead to provide liaison to:o Customer support team for weekly issues review and bug triage meeting and setting up new entry criteria for investigation, reducing outstanding critical issues to average 2 issues per week from 6. o Build team to reduce overhead & reliability of building MVS component by pre-building MVS component; ensuring no compilation, linking, and Perforce errors before cut-off date. • Reduced average issue investigation time 30%, eliminating environmental set-up overhead to reproduce issues. Pre-installed different version of MDS server software in VM partitions and kept different models of BlackBerry devices on-hando Designed & implemented provisioning & configuration module, using a custom plugin, resulting in faster turn-around time for developers adding new parameters. o Designed and implemented logging capability to low level system parameters by using JNI & Log4j to log low level system parameters, improving system performance by detecting memory hot spots earlier in development cycleDesigned and Implemented new features for Calendar module in BES server. • Refactored Calendar module by using different design patterns (Observer pattern, Factory Method pattern, Singleton, etc.), reducing investigation time 30% by removing duplicate code. Improved clarity in source code by shortening method size, adding comments for critical logic in function for easy maintenance.• Successfully designed and implemented slow Synchronization module for calendar traffic between Microsoft Exchange Server and Blackberry devices by using CDO, MAPI, Win32 API, shared memory space. Improving calendar reliability 50% by nightly synchronization and regaining RIM’s market share. Show less

Toronto, Canada Area

• Participated in product analysis phrase; Voice Messaging for Hospitality market. Successfully completed first draft of technical features document for Nortel. • Scoped out a product feature list for Call Pilot Voice mail system to support different Property Management systems. Successfully provided estimate scope for CallPilot to enter new market segment.• Provided technical guidance to peers on adding enhancements for Email-by-Phone feature; added 128-bit encryption option to protect… Show more • Participated in product analysis phrase; Voice Messaging for Hospitality market. Successfully completed first draft of technical features document for Nortel. • Scoped out a product feature list for Call Pilot Voice mail system to support different Property Management systems. Successfully provided estimate scope for CallPilot to enter new market segment.• Provided technical guidance to peers on adding enhancements for Email-by-Phone feature; added 128-bit encryption option to protect email password, implemented Unicode language detection, added Kerboros authentication support for IMAP server and added partial FETCH command support for audio streaming to desktopDesign and implemented CallPilot – an enterprise grade voice mail server. • Acted as prime developer of Email-by-Phone, liaising with 5 developers to design and implement email-by-Phone. Successfully launched and deployed on time with high reliability, winning praises from senior director and peers.• Successfully implemented a patented language detection algorithm to detect language in textual email messages for email-by-Phone feature, allowing CallPilot accurate detection of spoken language of textual email body, raising customer satisfaction.• Designed and implemented IMAP connector module for Email-by-Phone feature. • Designed and implemented Desktop feature for CallPilot Voice mail server Show less

Certificate, Machine Learning

Bachelor, Electrical Engineering

Education record

Education record