Luis Alberto Pacheco Sierralta Email & Phone Number

Houston, Tx, Us

Santiago, Metropolitana , Cl

Chile, Rm, Cl

Santiago, Región Metropolitana, Cl

Control and deliver the documents and reports associated with the consumption of cloud servicespublic of Orion customers.Execution of consultative, continuous and implementation services associated with Cost Optimization (FinOps).Manage customer consoles across different public cloud service providers.Control employability and productivity.

Santiago, Región Metropolitana, Cl

Execute planned activities of the recurring client portfolio ensuring maximum quality, efficiency and satisfaction.Generate procedures for the automation of activities and processes for the entire company.Control, analysis and optimization of both software and internal management processes.Technical support and transfer of knowledge to other areas of the company.Responsible for complying with the regulation and system of quality and information security.

Manage and control the IT support service, manage and coordinate technical teams, define and control KPIs and SLA's in the area, ensure the proper functioning of the IT team. Support to other areas of the company in computer processes, Provide first and second level support in the computer platforms used in the company. Control of operational costs and incident management.

Plan, design, execute and monitor the information technology strategySupervise and evaluate the alignment of information systems to corporate processesParticipate in the development of business strategies.Define information security policies and standards as well as general physical and logical security procedures.Maintain the operability and availability of IT systems (servers, communication links, backups and platform updates.

Caracas, Distrito Capital, Ve

Manage, coordinate and execute the activities and projects of the technological area of ​​the organization.Design and implement policies and procedures for the Systems areaImplementation of information security policiesTechnical support.Software and hardware maintenance.Administration and configuration of DVR security camera systemsAdministration of the administrative system and payroll Profit PlusInstallation and configuration of equipment under Windows systemMicrosoft Windows Server 2008/2012 Administration SQL Server 2012Guarantee the stability of the technological infrastructure of the company.Management control through the Gazelles methodology to promote growth and continuous monitoring of the progress and goals of the area and the organization.Management of annual budget for expenses and investment in the technology areaAchievements:Interconnection of offices through data transport linksInstallation of Endian Firewall (Open-Source) in the main and regional office to improve the performance of the Internet service and protection against unwanted attacks. Content filtering, VPN, report management, and secure remote connections.Creation and centralization of main server room for domain unification and centralized administration.Design and relaunch of web page made under Joomla platformCreation and design of corporate Intranet under Joomla platformCorporate image design for HR, access cards and mass notifications via mail, income, birthdays, communications, promotions, etc.

Functions:Administration of the entire technological platform, remote and on-site support of the Profit Plus Administrative system under Microsoft Windows 2008 platform.Achievements:Integration of Internet links to improve performance.Creation and migration of the sbs-sports domain to a new domain corpsinca.localImplementation of Watch Guard XM23 for perimeter security and protection against unwanted access and content control. Implementation of access control system.Computer room restructuring, wiring organization, identification of network points.Installation and start-up of the transport link against the main office to improve the performance of remote applications.Creation, standardization and unification of technological platform under corporate environment.Migration of all servers to Windows Server 2008 platform.Implementation of domain security policies.Virtualization of domain controllers and file servers under VMware ESXi 5.0 platform

Us

Functions:Administration and configuration of services (DNS, DHCP and Active Directory) under Microsoft Windows 2003/2008 R2 operating systems, implementation and monitoring of domain policies (Group Policy Management), administration and configuration of the HP Data Protector v6 backup tool, maintenance preventive and corrective active directory (Active Directory health check DCDIAG, REPADMIN, GPMC, DSASTAT), WSUS v3 update server administration, administration, configuration and monitoring of 40 virtualized servers under VMware ESX 3.5 platforms, Microsoft administration and maintenance Exchange Server 2003/2007, Implementation of computer applications.Achievements:Disincorporation of Regional Domain ControllersImplementation of Corporate file server. (Quota Management, File Screening Management, access-based enumeration) Implementation of backup scheme for virtual servers with "Veeam backup" tool

Roma, Rm, It

Functions:Develop, maintain and optimize the procedures of the systems department of the main headquarters, provide support in other locations at the regional level and outside the country, carrying out activities such as: Server administration, creation of security policies, monitoring and control of users, control and administration of the internal security system, implementation of computer applications, attention to internal and external users (regional), network maintenance, installation and general maintenance of hardware and software, recognition, control and verification of servers, evaluation and implementation of hardware and software, preventive and corrective maintenance of equipment. Maintenance and updating of the Trend Micro antivirus console, management and configuration of BrigthStore ArcServe. User support under application, Jdewards and Infocent.Achievements:Support and assistance for the Regional and Caribbean area, for the Dominican Republic and Haiti countries, Information gathering, infrastructure analysis, and assembly of server room and cabling.

Caracas, Distrito Capital, Ve

Functions:Develop, maintain and optimize the procedures of the technology unit, among them we find: Server administration, creation of security policies, monitoring and control of users, control and administration of the internal security system, implementation of computer applications, user service, network maintenance, installation and general maintenance of hardware and software, recognition, control and verification of servers, evaluation and implementation of hardware and software, preventive and corrective maintenance of equipment, maintenance and updating of the panda software antivirus console, installation of LAN networks, machine room and telecommunications equipment.