Arthur Zilberman Email & Phone Number

New York, Ny, Us

Greater New York City Area

Owner and CEO.

Conducting classes and hands-on labs in following computer fields: IT certifications such as Certified Computer Technician (A+) and Certified Network Technician (N+). Office applications including: MS Office, Publisher, Internet Explorer, Netscape, Adobe Acrobat, Photoshop and various Internet applications. Network administration and support including: cabling, networks peripherals and Network Operating systems (Windows NT/2000/XP). Standard Desktop Operating systems including: DOS, Windows 98/ME/2000/XP.; include: reviewing and adopting all course software, books, and training materials. Developing course outlines, brochures, lesson plans and supplemental instructional documentation. Assisting students with academic issues and all phases of job search. Help students in developing ability to defuse difficult situations, problem solving techniques and conflict resolutions strategies.

Taught a variety of courses including: Microsoft Windows 2000 Server/Workstation, Windows XP/NT 4.0, Certified Desktop Technician (A+ Certificate), Microsoft Office 97/98/XP.; As a member of the department advisory board, supervised textbook selection, maintained a current curriculum including new and updated courses.As a Technology Coordinator, was responsible for the school's technology infrastructure including the school's wide and local area networks, Internet connections, computer hardware and software.Provided regular in-service training to teachers and staff from all departments to help them integrate technology in their own disciplines and for their personal productivity and professional growth.

Provided technical coordination to ensure a smooth interaction of multiple technology-specific support groups.Acted as a technical advisor to business users to assemble Y2K testing plans from existing templates.Performed daily maintenance and support of Novell 5.0 and Windows NT 4.0 application servers.Developed, packaged and distributed various application packages using Novell Zen Work 2.0.

Developed and tested various application packages for Chase Production environment.Provided third level support for Chase Infrastructure Model and internally developed applications.Tested Operating Systems, Network Operating Systems as well as different applications for Year 2000 compliance in Client/Server environment. Handled responsibility for generating reports on Year 2000 issues and posted results in Chase Global Database.Engineered software deployment to workstations running Windows NT 4.0 and Windows 3.11 using NAL (Network Application Launcher), PowerScript scripting language and Saber LAN Manager.

Coordinated groups supporting Investment and Private Banking Departments of J.P.Morgan.Participated in creating Windows NT standard J.P.Morgan Build.Provided 2nd and 3rd level support to J.P. Morgan trading floors. Administered any given number of technicians on a daily basis, and assuring 15 minutes up time from the time the call was dispatched. Supported several networks ranging from 50 to 500 nodes using Novell 4.11, Windows NT 4.0 Server/Workstation on Token Ring and Ethernet networks in DOS, Windows, OS/2 environments.Distributed software to 5 departments totaling 600 workstations running Windows 3.1, Windows 95 and Windows NT 4.0 operating systems. Wrote scripts to automate software distribution using Builder scripting language and Mcafee's scripting tools. Customized software settings by modifying Registry entries.

Installed Windows NT 3.51 as a Primary Domain Controller using Single Master Domain model. Set up trust relationships in a multiple domain Windows NT environments.Deployed servers in 3000 to 10000 nodes environments. Installed and configured Windows NT 3.51 Server operating systems using TCP/IP and IPX protocols.Installed and configured RAS for Windows NT 3.51 to provide dial in capabilities for remote clients running Windows 95.Managed projects for implementation and installation of Citibank's software in a multiprotocol, multiplatform LAN/WAN environments including TCP/IP, IPX, Windows NT 3.51 and Novell 3.1x. Assisted existing customers to identify new opportunities for clients' software. Evaluated customers' business requirements and technical issues in order to find solutions that meet customers' objectives.

Installed, deployed and repaired Compaq servers with Novell 3.12 using RAID 5 configuration. Provided in-house system administration for networking. Managed day-to-day activities associated with maintaining smooth and efficient operation of the 100-nodes network. Activities included installing and maintaining communication hardware such as bridges, routers and hubs.Provided training (through phone or in person) to managers and partners, project team and line personnel within and outside the NY Metro region as well as implemented new strategies of network administration and technical support.

In B.S, Computer Science

Associate, Electronics Engineering Technology; Applied Science