Laquanya D. Goodman, Mpa, Sphr

Laquanya D. Goodman, Mpa, Sphr Email and Phone Number

Deputy Director of Employee and Labor Relations @ New York City Housing Authority (NYCHA)
New York, NY, US
Laquanya D. Goodman, Mpa, Sphr's Location
New York, New York, United States, United States
Laquanya D. Goodman, Mpa, Sphr's Contact Details

Laquanya D. Goodman, Mpa, Sphr work email

Laquanya D. Goodman, Mpa, Sphr personal email

n/a
About Laquanya D. Goodman, Mpa, Sphr

With over 15 years of HR experience in the public sector, I am currently leading the Employee and Labor Relations department at the largest Federal agency in New York City. I hold a Master of Public Administration degree and a Senior Professional in Human Resources certification. My core competencies include interpreting and applying collective bargaining agreements, administering employee benefits, facilitating onboarding and offboarding, and resolving employee relations issues. I also have strong skills in public speaking, performance management, and succession planning. My mission is to deliver exceptional HR services and support to staff and leadership, while promoting a positive and inclusive work culture. I have successfully implemented process improvements, streamlined workflows, and enhanced communication across the organization. I enjoy sharing my insights and best practices with others, and I am always eager to learn and grow in my field.

Laquanya D. Goodman, Mpa, Sphr's Current Company Details
New York City Housing Authority (NYCHA)

New York City Housing Authority (Nycha)

View
Deputy Director of Employee and Labor Relations
New York, NY, US
Website:
nyc.gov/NYCHA
Employees:
5209
Laquanya D. Goodman, Mpa, Sphr Work Experience Details
  • New York City Housing Authority (Nycha)
    Deputy Director Of Employee And Labor Relations
    New York City Housing Authority (Nycha)
    New York, Ny, Us
  • United Federation Of Teachers
    Hr Operations Administrator
    United Federation Of Teachers Dec 2021 - Jun 2024
    New York, New York, Us
  • City Of New York- Department Of Finance
    Associate Performance & Employee Relations Manager
    City Of New York- Department Of Finance Mar 2020 - Dec 2021
    New York, New York, Us
  • City Of New York- Department Of Finance
    Labor Relations Analyst Level Ii
    City Of New York- Department Of Finance Jul 2018 - Mar 2020
    New York, New York, Us
  • The Bachrach Group
    Hr Consultant
    The Bachrach Group Apr 2018 - Jul 2018
    New York, Ny, Us
    Serve as internal consultant to various organizations on all HR functions.
  • East Side House Settlement
    Human Resources Business Partner
    East Side House Settlement Oct 2015 - Apr 2018
    Bronx, Ny, Us
    Manage delivery of diverse human resources services as generalist and embedded business partner at $22M nonprofit provider of alternative education programs at New York City public schools. Provided strategic and tactical leadership in areas of union and nonunion employee relations, benefits administration, recruitment, new employee onboarding, training and development, intern program management, and I-9 administration. Drove compliance with EEO, OSHA, FMLA, and other federal and state regulations. Oversaw HR team of 3.Improve legal compliance and decreased risk via collaboration on corporate training in areas of sexual harassment avoidance and emergency response training. Updated and upgraded employee handbook.Manage employee relations and grievance administration for 120 union employees. Led investigation, documentation, and resolution of incidents. Received zero negative judgments in arbitration.Recruit talent across organization from executive leadership through entry-level interns. Managed career fairs, introduced LinkedIn recruiting platform, and created internal behavioral interviewing tools. Provide day-to-day administration of multiple pension plans, short and long term disability, COBRA, and other benefits. Directed group planning, communication, and execution of open enrollment.Increase employee engagement and decreased union complaints 90% via creation of new hire orientation. Strengthened both corporate culture and legal compliance by improving communication.Build and manage high performing HR team by providing ongoing coaching and mentoring.
  • Fedcap
    Senior Hr Associate
    Fedcap Oct 2013 - Sep 2015
    New York, Ny, Us
    Maintained the Human Resources Information System (HRIS) ensuring that data is accurate and up-to-date. Enrolled all eligible employees in all health and welfare insurance plans; resolves discrepancies between insurance carrier and employees; computes and prepares insurance bills for payment.Created and Manage special projects as needed, including developed HR policy and procedures employee handbook.Responsible for coaching and advising leaders and employees on all performance management issues including absenteeism, performance, harassment, practices and applicable employment legislationInterviews, screens, and recruits job applicants for entry level, professional, and other vacant positions as assigned. Oversees unemployment claims processing.Prepared a monthly report that tracks the number of unemployment claims, FMLA leaves, disability claims and workers’ compensation claims that occur on a monthly basis. Reported generated were used for compensation and benefits analyst.
  • Mta- Business Service Center
    Hris Operations Analyst - Consultant
    Mta- Business Service Center Feb 2012 - Apr 2013
    New York, Ny, Us
    Responsible for supporting client groups in Human Resources by partnering with key users to provide analytical reports on key workforce trends, challenges, and ensure objectives are metParticipate and resolve inquires/concerns regarding benefit/compensation administration and implementation of changes Establish and build strong working relationships with vendors and HR PartnersPerforms administrative duties for processed new hires, terminations, and retirees while entering transactions into PeopleSoft Develop, generate, and analyze a variety of HR reports for senior management and HR Business Partners
  • Classic Party Rentals
    Human Resources Administrator - Contract
    Classic Party Rentals Feb 2011 - Dec 2011
    Inglewood, California, Us
  • Cornell Scott - Hill Health Center
    Hris Analyst
    Cornell Scott - Hill Health Center Jun 2008 - Jun 2009
    New Haven, Us
    Managed job requisition process including posting jobs, managing applicant tracking system, and handling compliance activitiesCreated and refurbished job descriptions and personnel policy documentsManaged database of all candidate human resources informationScheduled, facilitated and managed the interview process both on the phone and in person Trained employees on various systems to include ADP, HRIS, payroll, record keeping, report writing, queries, Access and other programs as neededProvided transactional support for Retirement Health Savings Plan (RHSP), Defined Benefit, Open enrollment as well as other compliance and administrative projects
  • Nyc Human Resources Administration
    Job Opportunity Specialist
    Nyc Human Resources Administration Mar 2005 - Jun 2008
    New York, Us
    Monitored all paperwork for potential hires, existing employee, and separating staff membersCreated and maintained ad hoc customized reports in MS Access, Excel, and PeopleSoft for various members of management

Laquanya D. Goodman, Mpa, Sphr Skills

Leadership Public Speaking Peoplesoft Human Resources New Hire Orientations Interviewing Microsoft Powerpoint Event Planning Applicant Tracking Systems Strategic Planning Organizational Development Nonprofit Organizations Microsoft Word Employee Relations Training Community Outreach Management Staff Development Coaching Research Benefits Administration Human Resources Information Systems Recruiting Payroll Performance Management

Laquanya D. Goodman, Mpa, Sphr Education Details

  • Metropolitan College Of New York
    Metropolitan College Of New York
    Non-Profit/Public/Organizational Management
  • John Jay College (Cuny)
    John Jay College (Cuny)
    Public Administration

Frequently Asked Questions about Laquanya D. Goodman, Mpa, Sphr

What company does Laquanya D. Goodman, Mpa, Sphr work for?

Laquanya D. Goodman, Mpa, Sphr works for New York City Housing Authority (Nycha)

What is Laquanya D. Goodman, Mpa, Sphr's role at the current company?

Laquanya D. Goodman, Mpa, Sphr's current role is Deputy Director of Employee and Labor Relations.

What is Laquanya D. Goodman, Mpa, Sphr's email address?

Laquanya D. Goodman, Mpa, Sphr's email address is lg****@****uft.org

What schools did Laquanya D. Goodman, Mpa, Sphr attend?

Laquanya D. Goodman, Mpa, Sphr attended Metropolitan College Of New York, John Jay College (Cuny).

What skills is Laquanya D. Goodman, Mpa, Sphr known for?

Laquanya D. Goodman, Mpa, Sphr has skills like Leadership, Public Speaking, Peoplesoft, Human Resources, New Hire Orientations, Interviewing, Microsoft Powerpoint, Event Planning, Applicant Tracking Systems, Strategic Planning, Organizational Development, Nonprofit Organizations.

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