Patient Financial Navigator
Current- Verify patients insurance - Help patients with insurance questions in-office or over the phone- Authorizations- Estimates of elective outpatient procedures- Notify patients on estimate of what co-pay, deductible, co-insurance will be on outpatient procedures and what the next steps are- Financial counseling and setting up payment arrangements/plans and taking payments in person and over phone- Working closely with Business Office on payment arrangement/plans- Work with Surgery team and Doctors - Make up brochure for outpatient surgery and letter for patient making payment plan - Work with patients during open enrollment for insurance- Customer Service