Overall responsibility of department increasing the value chain of 115+ locations in 21 clusters across the group of eye clinics- Identification and definition of sustainable process standards (best practice methods) to increase efficiency at both the conservative and operational clinics- Initiation of efficiency-increasing initiatives and tracking of location-specific measures together with local management and central QM- Regular evaluation to record the degree of implementation and development of further action plans- Definition of relevant KPIs as well as continuous analysis and data-driven development of the existing process landscape- Participation in the strategic planning and design of the group- Accompanying change processes- Direct report to the management (C-Level)

Overall responsibility for FaaS (Farmig as a Service) DACH North (>80 employees) consisting of operations (City Cluster), production and nursery operations in plant hubs, as well as logistics and sales in North Rhine-Westphalia, Lower Saxony, Hamburg, Mecklenburg-Western Pomerania and Berlin. Expansion of existing city clusters and development of new city clusters together with Sales and Customer Success departments - Expansion + 129% in the first 6 months after takeover - Increase in crop yield by 45% in the first 6 months after takeover- Optimization of production and manufacturing processes with regard to costs, quality and delivery capacity- Personnel management and support HR in developing long-term HR strategy- Customer Success Management and the optimization of B2B and B2C communication- Supply management

Overall responsibility (>30 employees)Conceptual development of medical procedures, as well as strategic planning and implementation of structural changes and operational measures- Reduction of waiting times, both for appointments, as well as on the appointment day- Digitalization of new patient admission and the general patient file- Development of a KPI system and subsequent KPI management- Implementation of external call center, as well as increase efficiency of internal call center - P&L; forecast and budget planning- Direct report to C-level- Quality and Complaint Management- Internal HR management, support C-level and HR in developing long-term HR strategy- Planning and implementation of personnel training- Project management and project management within the site as well as across locationsVivaNeo Group, headquartered in Frankfurt am Main, is a network of fertility centers in Denmark, Germany, Austria and the Netherlands. Through clinical and scientific exchange they assure high quality and success rates in the in the treatment of infertility. VivaNeo has a total of around 400 employees, including 46 doctors, taking care of more than 10,000 couples every year at 13 sites.

- Disciplinary and operational management of patient service, operating room, call center- Strategic planning and conceptual development of medical procedures

Overall operational responsibility (4 employees) including disciplinary and operational management of dpt. patient service and laboratory- Optimization of customer service and logistics with subsequent increase of (inter-) national sale of cryo donor sperm- Sales Development + 116% in the first 6 months after acquisition (Q3-Q4 2015)- Sales development + 37% from 2015 to 2017 - Planning and coordination of marketing activities (B2B and B2C; development of website)- Conceptual development of the company together with C-level- Controlling and analysis- Direct report to C-level- Establishment of a quality and complaint management, which led to the certification according to DIN EN ISO 9001: 2015 and the re-certification according to AMGFor more than 15 years, VivaNeo Sperm Bank GmbH has helped couples in Germany and abroad to fulfil their desire to have children with donor sperm. With many years of experience and high professionalism, the continuously growing VivaNeo Sperm Bank is one of the leading institutions in this field.