- Conducted extensive market research to identify prospective contacts in the hospitality industry.- Initiated and maintained communication with target contacts through email outreach, ensuring a timely follow up for maximum engagement.- Achieved a 3% conversion rate on potential clients through the delivery of over 1000 monthly emails and proactive cold calling efforts.- Managed and organized a comprehensive database, ensuring its accuracy and up to date information for effective business development activities.

- Learnt and maintained weekly knowledge of new board game releases.- Discovered different strategies to promote the appropriate board games to the right audience from 200+ board games.- Assisted and educated product knowledge to customers looking for board game recommendations.- Taught board games to customers in a fun and attractive manner while ensuring a highly interactive experience.- Managed my team by assigning responsibilities in order to create a systematic work environment.- Arranged shelves and ensured that all board games are in excellent condition.