•As part of the People Services leadership team, contribute to the service’s strategic direction, formulate the services/business plan, set standards and monitor the service’s overall performance.•Accountable for developing and delivering a strategy aimed at improving the business awareness of People Services in conjunction with HR Business Partners, the business and communications.•Accountable for providing a professional, high quality, dedicated and focused relationship management function, managing the service relationship between People Services and the HR Centres of Expertise, HR Business Partners and customers.•Market People Services to the customer base to develop business activity and improve services, developing strong relationships and influencing skills across senior levels in the designated business area, whilst managing perception and issue resolution.•To project manage the timely and accurate on-boarding of new business into People Services and support the delivery of future strategic People Services initiatives

•Responsible for £32m community territory sales.•Accountable for annual revenue growth of 8% year on year.•Develop customer relations in order to gain trust and improve account penetration.•Identify and deliver commercial growth, to include savings for the NHS.•Contribute to sales strategy, customer segmentation and sales tool development.Key Achievements•Mitigation of £13m business risk. •£1.7m new business won across 2015.•£450k savings realised in 2015.•£6.3m new opportunities identified for conversion in 2016.

•Creation and maintenance of customer work plans leading to the identification of new opportunities.•Managing multiple opportunities, ensuring that the end to end process is completed to a high standard.•End to end process management to include data gathering, presenting the findings, managing the implementation and reporting return on investment.•Developed and maintained strong relationships both internally (e.g. Procurement, Inventory, Sales) and externally (Trust Procurement teams, Clinicians, End Users), aiding delivery and implementation of work streams.Key Achievements•Revenue of £400k achieved, exceeding my personal target of £350k•Capital purchases equating to over £83k