Being a friendly host when taking customer to their tables so that their experience is high quality from beginning to end.Being in charge of two sections of the restaurant and making sure that all of the customers are happy and have everything they need during their visitRestocking the bar and bar duties

Working within the association to organise and host “A Grand Summer Day” event for roughly 4,500-5,000 people aged 3 to 90Administration for the event such as guest lists, invitations, booking venues, finding staff and organising the cricket match taking place during the eventAssisting during the event by checking people in, liaising with guests and making sure the day ran smoothly on the wholeClosing down the event physically in addition to counting and banking the funds raised and ensuring guests all had transportation home

Organising clothing and accessories around the shop floorKeeping the shop floor clean, tidy and hazard free at all timesWorking behind the till with various transactions (purchasing, refunds, exchanges)Providing assistance to customers with both small and large issues both on the shop floor, behind tills, over the phone and in the changing rooms

Being part of a team to look after a room of over 150 people and members of the rugby clubServing a five course meal to each guest in an efficient wayBeing promoted to look after 3 or 4 tables of VIPs and making sure that their experience was as smooth and enjoyable as possibleBeing promoted and put in charge of a section of 10 to 15 tables where I would direct other hospitality staff where to go with each plate of food so that each guest received the meal they booked in a good amount of time - this system increased efficiency of the team on the whole and reduced the amount of time food was being ran for, therefore improving the quality of the experience for the guests