As the Head of Human Resources at Los Tacos No. 1, lead all aspects of HR strategy and operations for one of the most iconic taco establishments in the heart of New York City. With a dedication to fostering a positive work culture and supporting our talented team, my role encompasses a wide range of responsibilities:* Talent Acquisition: Spearheading recruitment efforts to attract top talent across various roles within our organization, ensuring alignment with our company values and culture.* Employee Development: Implementing comprehensive training and development programs to empower our team members and enhance their skills and capabilities.* Performance Management: Overseeing performance appraisal processes, providing constructive feedback, and identifying opportunities for growth and advancement.* Employee Relations: Acting as a trusted advisor and resource for employees, handling concerns, conflicts, and promoting a positive work environment.* Compliance and Legal: Ensuring compliance with all employment laws and regulations, as well as maintaining accurate HR records and documentation.* Benefits Administration: Managing employee benefits packages, including health insurance, retirement plans, and other perks to support employee well-being and satisfaction.* Diversity and Inclusion: Championing diversity and inclusion initiatives to foster a welcoming and inclusive workplace for all employees.* HR Strategy: Collaborating with senior leadership to develop and implement HR strategies aligned with the company's overall objectives and growth plans.

* Spearheaded activities across critical functional areas, including Departmental Development, HRIS, Training and Development, Benefits, Leaves, Worker’s Comp, Compensation, Organizational Development, and Employee Relations.* Conducted end-to-end recruitment processes, from identifying staff vacancies to interviewing and selecting applicants, ensuring the acquisition of top talent.* Analyzed and adapted compensation and benefit policies, establishing competitive programs to comply with legal requirements.* Planned and executed new employee orientation and conduct exit interviews to identify and address factors contributing to employee turnover.* Served as a vital link between management and employees, addressing inquiries, interpreting policies and procedures, and tracking turnover percentages.* Designed and implemented employee development strategies based on analyzed training needs, fostering continuous growth and skill enhancement.* Maintain records and compile statistical reports on personnel-related data, such as hires, transfers, performance appraisals, and absenteeism rates.* Managed aspects of employee relations, including conducting focus groups, coaching management, making investigation decisions, reporting, and handling terminations.* Provided coaching and advice to leadership on various performance management issues, including hiring, associate performance, career and personal development, and conflict resolution.* Collaborated in the facilitation of planning to evaluate internal candidates and identify high-potential associates for career development opportunities.* Recommended operating policies, procedures, and process improvements to enhance overall HR effectiveness.

* Provided HR expertise, external and internal insight and supported Leadership Team, in order to proactively support the transformation of the HR team and contribute to the development and delivery of the People strategy.* Gained deep understanding of Dashmart’s business needs and objectives and worked to define solutions to support the business effectively.* Ensured smooth implementation of HR solutions and built the management capability of the corporate functions to enhance overall performance.* Responsible for the planning and execution of organizational redesign projects which lead to business restructuring.* Ensured all employees at each site were on appropriate terms and conditions of employment with regard to pay and grading structures.* Supported managers on various human resources matters including employee relations, performance management, employment law compliance and policy interpretation.* Played key role ensuring that the managers were focusing on Employee Engagement and had the tools to proactively address any issues.* Worked closely with the Talent Acquisition team to ensure there was a clear strategy to support the business and succession plans.* Compiled HR statistic reports on a periodic basis, to analyze for trends/themes which might lead to employee issues and developed action plans to address.* Developed a high performing organization through coaching, creation of development plans, establishing goals and objectives and providing stretch opportunities to high performing talent.

* Managed end-to-end recruitment processes, achieving a 20% increase in hiring efficiency.* Conducted training needs assessments and facilitated employee development programs to enhance skillsets.* Provided expert guidance on HR policies and procedures, ensuring compliance with local regulations.* Implemented employee engagement initiatives, contributing to a measurable increase in employee satisfaction.* Collaborated with business leaders to develop and implement HR strategies supporting organizational goals.* Led talent acquisition efforts, resulting in a 20% reduction in time-to-fill and attracting high-caliber candidates.* Implemented performance management processes, leading to improved employee performance and development.* Successfully resolved complex employee relations issues, fostering a positive and inclusive work environment.* Collaborated with compensation teams to ensure competitive and fair compensation structures.* Executed change management initiatives, ensuring smooth transitions during organizational changes.* Conducted regular HR audits to ensure compliance with regional labor laws and company policies.

* Posted job openings, reviewed resumes, and conducted interviews.* Coordinated the hiring process, including reference checks.* Onboarded new employees and facilitated orientation programs.* Addressed employee concerns and inquiries.* Managed conflict resolution and disciplinary processes.* Promoted a positive and inclusive work environment.* Ensured that HR policies and procedures were in compliance with relevant laws and regulations.* Stayed updated on changes in labor laws and employment regulations.* Conducted regular HR audits to assess compliance.* Planned and organized employee engagement activities and events.* Monitored employee satisfaction and feedback.* Contributed to the development and updating of HR policies and procedures.* Communicated changes in policies to employees..* Handled legal matters related to HR, such as discrimination claims or workplace investigations.* Conducted exit interviews to gather feedback from departing employees.