Lara Lovero Email & Phone Number

La Trinidad, Provincia De Buenos Aires, Ar

Varsovia, Mazovia, Polonia

Supporting Sales and Customer Success Teams through research, data analysis and presentation preparation for Customers/Prospects. Development of service proposals and active participation in RFx processes.Contributing to the delivery and development of advisory services with the coordination of different advisory projects in sustainable procurement- mainly Supply Chain, CSR, Risk mapping (VBA, project deliverables in PPT and Excel, follow up on actions, and project management in WRIKE)… Show more Supporting Sales and Customer Success Teams through research, data analysis and presentation preparation for Customers/Prospects. Development of service proposals and active participation in RFx processes.Contributing to the delivery and development of advisory services with the coordination of different advisory projects in sustainable procurement- mainly Supply Chain, CSR, Risk mapping (VBA, project deliverables in PPT and Excel, follow up on actions, and project management in WRIKE). Maintain, reporting, standardization of existing services (Salesforce reporting, templates updates). Support in creation of new services (data analysis, research, content development). Development of internal promotional & training materials. Show less

Ciudad De Buenos Aires, Argentina

Metrics analysis and process improvement. Experimentation and dataanalysis. Coordinate action items across leadership team. Maintain a consistent, high-leveloutput of quality work within the site through needs understanding andprioritization. Anticipate issues, detect opportunities and proactively initiate actions to solvethem. Cost/benefit analysis for business opportunities. Argentina context analysis to presentto executives abroad.New offices construction project… Show more Metrics analysis and process improvement. Experimentation and dataanalysis. Coordinate action items across leadership team. Maintain a consistent, high-leveloutput of quality work within the site through needs understanding andprioritization. Anticipate issues, detect opportunities and proactively initiate actions to solvethem. Cost/benefit analysis for business opportunities. Argentina context analysis to presentto executives abroad.New offices construction project management: planning, budget preparation and control,coordination of the execution against timeline, vendor selection and management.First ISO9001 certification management: implementation coordination, processes alignmentwithin different teams, documents creation and organization according to standardrequirements, coordinate and handled internal and external auditsAnnual Budget: team expenses analysis and consolidation, inflation and exchange rateprojection, executive presentation.Facilities management: office expenses approval and management against budget, eventscoordination, vendor interviews and selection, office daily operations and its compliance withsafety and regulatory government standards. Show less

Government and Financial Information Unit (FIU) regulations understanding,new regulations impact assessment in every company procedure. AML specialist. Cross-business project management and coordination between operations and IT teams.Development of process improvements in different lines of business to ensure operationalexcellence is delivered to every customer: merchants, card members and corporations.Coordination and prioritization of stakeholders’ interests and needs… Show more Government and Financial Information Unit (FIU) regulations understanding,new regulations impact assessment in every company procedure. AML specialist. Cross-business project management and coordination between operations and IT teams.Development of process improvements in different lines of business to ensure operationalexcellence is delivered to every customer: merchants, card members and corporations.Coordination and prioritization of stakeholders’ interests and needs. Design of creative andefficient ideas to accomplish the betterment of service features. Documentation standardsdefinition and process documentation.Team set up: objectives, metrics and scope definition for back office and customer facingteams, process flow design, team members profile definition, training material development,implementation and post implementation follow up. Show less

Reports handling and analysis, metrics definition to detect opportunities,graph design to find anomalies to analyze. Process improvements assessment, cost/benefitanalysis, cost reduction objectives definition, financial review post implementation. Generatecommitment and collaborative atmosphere among team members to work efficiently. Leadmeetings, share updates and relevant issues to the project team.

Credits and debits analysis to match ledgers. Investigation and accurateanalysis to prevent company losses. Communication across teams to understand difficultcases. Communication to customers to inform credits-debits.Activity migrated to India: trainings, process improvement, responsibilities transition, dailyquality checks after migration.

Solve billing conflicts between cardmembers and merchants. Contracts, vouchers and payments proof analysis. Process credits and debits according to dispute results.

Chase Manhattan campaign. Customer service for morgage and other loans. US market.

M. Sc. Environmental Protection Engineering, Environment Protection Engineering

Ingenieria Industrial

Education record