Lara Morais Email & Phone Number

My goal is to implement effective and tailored strategies to achieve results that not only meet but exceed expectations.With over five years of experience in Customer Relationship Management (B2B and SaaS products), I have solid expertise in strategically managing Customer Experience, applying strategies and techniques that engage, convert, and retain customers.I leverage my 360-degree background—having worked in advisory, support, customer experience, and customer success—to develop data analysis methodologies, optimize processes, and create programs that not only meet user needs but also strengthen relationships, fostering sustainable growth.I hold a degree in Social Communication - Journalism from the Federal University of Juiz de Fora (UFJF) and a specialization in Business Communication, Marketing, and Integrated Communication Planning from International University Center (Uninter). I believe in human connection as a powerful tool for transformation.

Listed skills include Escrita Criativa, Espanhol, Adobe Premiere, Adobe Illustrator, and 2 others.