Lara Nercessian Email & Phone Number

Sydney, NSW, AU

Sydney, NSW, AU

As an Executive Presence and Mindset Coach, I work with leadership teams to unlock organisational potential through transformative mindset coaching and people and culture strategies. This is delivered through powerful presentations, group coaching and private 1:1 mentorship.Visit laranercessian.com to learn more.

North Ryde, NSW, AU

• Responsible for Greenlit Brands' overall people strategy, ensuring it is aligned with organisational objectives. Partner with and influence key stakeholders across all brands and business units, ensuring all people and.
• Take a lead role in HR strategic initiatives, ensuring organisational and strategic objectives are met.
• Oversee workplace and employee relations matters to ensure Greenlit Brands meets all regulatory and employment obligations are met, ensuring the governance and compliance structure is effectively embedded.
• Establish innovative and best people practices across all aspects of the role and beyond.
• Act as an effective and sought after sounding board for the CEOs and Executive Leadership teams on all people and organisational matters.
• Establish, implement and maintain the communications framework for Greenlit Brands, ensuring effective communication practices are maintained.

North Ryde, NSW, AU

• Serve as Greenlit Brand's key partner to Senior Management and Executives to evaluate, develop, improve, rollout and manage comprehensive HR strategic objectives and operational issues for 10,000 employees across 14.
• Provide high level HR support to Brand HR Leaders, ensuring a strong company culture, guiding all people operations functions, including performance management, disciplinary issues, termination, EEO issues and employee.
• Complete the roll-out and implementation of Group-wide engagement survey.
• Design a Company Code of Conduct and other initiatives related to Company re-branding and EVP.
• Review Group HR contract and documentation practices to ensure best practice and compliance.
• Manage changes to Modern Awards, communicating and new developments/changes to stakeholders and overseeing implementation.

• Provide comprehensive Human Resources recommendations and support key stakeholders through development, implementation, and continued evaluation of HR programs.
• Conduct in-depth reviews and root-cause analyses for existing HR processes and procedures, identifying areas of improvement and delivering customized tools and resources to resolve on-going or recurring issues.
• Optimize daily processes through operations enhancements, including recruitment, training, and management, to exceed all strategic objectives.
• Champion a thorough HR organizational review and restructure, driving operational efficiencies.
• Facilitate high-quality HR Training for corporate leaders and managers, increasing collective knowledge and ability to manage and resolve Performance Management Issues effectively.
• Liaise directly with C-level executives to advise on best human capital management strategies, leveraging exceptional communication skills to understand and translate needs into actionable solutions.

• Spearheaded HR strategy and process overhaul and implementation across all Next Athleisure Group brands, including Topshop/Topman Australia, JD Sports Australia, Glue Store, and Trend Imports. Collaborated with senior.
• Coached and mentored the Senior Leadership and Store Management Teams on effective Change Management strategies, establishing standardized, high-performance, and cohesive objectives and procedures.
• Directed and monitored responses to all performance management, employee relations, and industrial relations issues, documenting grievances in monthly/quarterly reports and board packs for CEO/CFO review.
• Promptly and effectively managed all safety-related occurrences and workers’ compensation claims, identifying trends and hazards to develop improved WHS initiatives that reduced incidents significantly.
• Cultivated and launched all HR initiatives, including recruitment and onboarding processes, performance appraisals, company culture and values, and policies and procedures to reduce employee turnover rates.
• Implemented and continuously monitored the Group’s Visa Sponsorship and Management processes, ensuring 100% compliance to reduce audit findings year over year.

Sydney, NSW, AU

• Consistently promoted to positions of increasing authority and responsibility. Directed Human Resources operations for 48 store locations throughout Australia, New Zealand, and New York. Delivered high-level operations.
• Built strategic partnership with Myer National Safety Manager to cultivate and launch a revised, company-wide safety system in line with industrial relations policies and standards.
• Established and deployed employee satisfaction initiatives including Induction and Benefits Program, driving increased retention rates year over year.
• Directed company recruitment, talent acquisition, and training processes to facilitate the onboarding of 180+ employees.
• Mobilized comprehensive change management strategies, including team restructure, office relocation, and redundancy elimination in collaboration with C-level executives.
• Managed and resolved all employee grievances and disputes, ensuring positive outcomes with minimized impact.

Sydney, NSW, AU

• Primary point of contact for on-site Human Resources and Safety, providing exceptional support to all managers and personnel. Adeptly managed high-volume workload and competing priorities in a fast-paced and.
• Independently prepared and managed self-insurance audit, resulting in zero findings.
• Directed Head Office recruitment operations including designing and distributing job advertisements, screening applicants, and conducting interviews to acquire top-notch talent in a timely, efficient, and professional.
• Generated contracts and starter kits for approximately 200 new employees, ensuring successful onboarding processes through coordination of staff training courses in accordance with all employee development policies.
• Headed up performance assessments for all Head Office and retail employees, strictly adhering to operational policies and ethical standards to address and resolve difficult cases.
• Conceptualized and launched employee engagement strategies, including recognition and rewards programs, developing employee appraisal systems, and creating new opportunities for team member feedback.

Rosebery, New South Wales, AU

• Consistently delivered outstanding Human Resources support to key stakeholders, advising teams on employee relations strategies and effective people management practices to maximise workplace efficiency.
• Controlled initial employee screening processes from culling CVs through conducting initial interviews, completing reference checks, and providing new employee recommendations to upper management.
• Utilized in-depth knowledge of legal and corporate policies to draft contracts and compile starter packs for new employees to ensure all personnel were provided with salary and benefits information.
• Continuously updated and maintained monthly quantitative reports and internal staff listings for accuracy.
• Facilitated the set-up and ongoing maintenance of ConnX software on a company-wide scale to improve efficiency and compliance internally, reducing annual audit findings.
• Developed and executed consistency management initiatives, including probationary and annual performance reviews, streamlined WHS procedures, and regular store visits throughout Australia.

Frenchs Forest, NSW, AU

• Internally promoted to HR and Key Account Manager due to exceptional client and employee relation skills. Developed and utilized knowledge in comprehensive HR processes, standards, and procedures.
• Supervised and evaluated the implementation of updated new hire and induction procedures, health and safety practices, and employee relations initiatives to optimize working environment.
• Served as a customer service team leader and delivered top-quality support to key account holders, resulting in an increased client retention rate.
• Expertly liaised with the company’s top ten clients, leveraging relationship management skills and business acumen to upsell on products and services when appropriate, driving annual revenue.
• Conducted complex administrative processes, including meticulous oversight of client and staff databases, processing invoices, and serving as a primary point of contact for all clients.
• Facilitated talent recruitment processes including creating and distributing job advertisements, performing outreach to potential employees, and conducting phone and face-to-face interviews.

Frenchs Forest, NSW, AU

• Garnered and leveraged exceptional time management, prioritization, and customer service skills, delivering exceptional client support through all communications.
• Coordinated representation at all national and international trade fairs and industry events, ensuring all informational materials and presentations were prepared and easily-accessible to representatives.
• Oversaw dissemination of retail promotions and incentives, as well as charitable donations and pro bono services.
• Conducted daily administrative tasks, including arranging all travel and accommodation for company representatives, processing invoices and returns, and accurately managing inventory.
• Managed client web access and stock report databases promptly and with 100% accuracy.
• Liaised effectively with overseas suppliers, expertly negotiating supplier contracts to ensure materials were obtained at the best available price.

Bachelor Of Arts- Psychology, Psychology

Postgraduate Diploma, Psychology

Hsc