Lara Devotto Pimenta Email and Phone Number

IBM Ontario Pro Bono Initiative 2024

• Conducted semi-structured interviews with students using design thinking methodologies and empathy-based interviewing for data collection.• Anonymized and coded qualitative data on Dedoose to derive insights and need-based recommendations in four key areas: academics, student support, community building, and extracurricular activities.• Co-authored a report on project findings and presented them to internal stakeholders and senior academic leadership of the program to better… Show more • Conducted semi-structured interviews with students using design thinking methodologies and empathy-based interviewing for data collection.• Anonymized and coded qualitative data on Dedoose to derive insights and need-based recommendations in four key areas: academics, student support, community building, and extracurricular activities.• Co-authored a report on project findings and presented them to internal stakeholders and senior academic leadership of the program to better understand students' experiences and drive impact.• Learned to apply a human-centered design thinking approach through empathy-based interviewing, collaborative ideation, qualitative data analysis, and need-based insight generation. Show less