Lara Schaefer Email & Phone Number

Petaluma, California, United States

Sophie James Wine is a female-run, first-generation, family-owned winery with a focus on organic farming and low-intervention wines. Their limited-production wines are sold exclusively to their members. Customer Service Management: Manage all communication with Sophie James members regarding their Wine Club membership, placing orders, shipping, and tracking of wine shipments.Event Operations: Coordinate and execute in-person Wine Club events.Leadership: Manage customer service team to ensure wine is delivered quickly and efficiently to members.Conflict Resolution: Recognized for strong conflict resolution skills and ability to work well in a fast-paced environment.

Irvine, California, United States

Online educational platform focused on increasing financial literacy among homeowners.Business Development and Operations - Develop and implement strategies for platform optimization and increased client engagement. Lead and develop training seminars and online resources. Client Operations - Support Loan Originators in understanding and implementing the platform through live onboarding calls, bi-weekly trainings, accountability groups and individualized support. Client Engagement & Retention - Focus on proactive measures to improve client’s understanding of platform, the ROI for their business and creative strategies for increased engagement with end user.

Vista, California, United States

Non-profit K-8 school which addresses various aspects of a child through a rich and diverse educational curriculum.Business Development and Operations - Developed and implemented growth strategy through outreach and sales cycle management. Generated revenue growth by highest enrollment numbers in the school’s 24-year history. Presented monthly updates to Board of Directors. Developed and executed operations improvement plans, including one of the first Waldorf tuition assistance programs to provide access to all students regardless of finances, and launching innovative adaptations to reopen school during COVID-19. Stakeholder Engagement and Event Operations - Managed enrollment, marketing and events planning and budgeting. Created and cultivated internal and external stakeholder satisfaction by acting as trusted point person on range of inquiries. Marketing and Communications - Directed marketing efforts including collateral production, CRM implementation, tracking key performance metrics, presentations and reporting.

Encinitas, California

An educational child-birthing business focused on creating a more mindful and comfortable birth experience.Business and Event Operations - Developed business pricing strategy and ensured operational logistics through efficient and effective event planning of courses through birth centers. Educated parents on practices to support in a more mindful, comfortable birth experience. Marketing and Sales - Successfully executed marketing plans on both social media platforms and traditional marketing channels to develop and generate business. Built successful revenue generating referral network.

Rossland, British Columbia, Canada

Niche ski resort in British Columbia, Canada focused on providing an authentic ski experience.Marketing, Communications & Event Operations - Managed the Marketing, Administration, Web Design, and Special Events departments. Responsible for brand development, marketing materials, press releases, event management and media tours. Increased visitor turnout by up to 121% year-over-year in targeted markets. Responsible for brand development, marketing materials, press releases, media tours and television/radio interviews. Created and maintained financial budget and analysis of marketing initiatives. Ran the first-ever Red Bull Cold Rush event at Red Mountain Resort

Rossland, British Columbia, Canada

Home concierge services and turn-key services for new homeowners, real estate developers and buyers for properties at Red Mountain Resort.Client Relations & Business Operations - Provided services for homeowners primarily living out of the country and purchasing second homes for vacation rental income. Managed residential interior design of properties providing "turn-key" homes. Managed home concierge services with local providers to maintain upkeep of homes, efficient turnover of rental properties and consistent flow of income.

Bachelor’S Degree, Sociology

Activities and Societies: Education Abroad Program Educator Environmental Affairs Board Member• Graduated with honors (cum laude) •.

History

This study abroad program studied the history and culture of South Africa during the apartheid era. Our class spent one month travelling.

Sociologia

This study abroad program was an exchange program through UCSB. It began with a two month intensive language program in Siena, Italy, then.