Lara Speranzini Email & Phone Number

Goito, Lombardía, Italia

Goito, Lombardía, Italia

Panama

- Responsible for work coordination during the final restructuring phase.- Supervision and quality control of work received.- Purchasing of material, not included in the contract.- Creation of all security procedure to access to the property.- Preparation of "Procurement list".- Management of suppliers and employees relationship.- Internal inventory management and 2 external warehouses.- Managing internal staff (supervision and instructions according to weekly tasks… Show more - Responsible for work coordination during the final restructuring phase.- Supervision and quality control of work received.- Purchasing of material, not included in the contract.- Creation of all security procedure to access to the property.- Preparation of "Procurement list".- Management of suppliers and employees relationship.- Internal inventory management and 2 external warehouses.- Managing internal staff (supervision and instructions according to weekly tasks with daily briefings. Initially hired as a Room Division Manager, I accepted the role of Project Manager to complete final phase of restructuring and administration of the property. Show less

Plaza Miramar, Avenida Balboa - Ciudad De Panama

-Offer excellent attention to guests, in person, by phone and/or e-mail.-Creation and management of a Pre-welcome letter, leading to an important increase in bookings for pick up and drop off services from/to Tocumen airport.-Become the point of reference for guests and visitors for events and scheduled or for scheduled visits with corporate staff.-To manage and solve the cases of complaints of the guests or visitors on a daily basis.-Organization of guests´ requests about… Show more -Offer excellent attention to guests, in person, by phone and/or e-mail.-Creation and management of a Pre-welcome letter, leading to an important increase in bookings for pick up and drop off services from/to Tocumen airport.-Become the point of reference for guests and visitors for events and scheduled or for scheduled visits with corporate staff.-To manage and solve the cases of complaints of the guests or visitors on a daily basis.-Organization of guests´ requests about their free time (offering Gamboa´s tours or personalized tours).-Presentation of weekly management reports and daily briefings with colleagues at the front desk for an update about incoming guests and any special requests.Important increase about the % of Pick up and Drop off services booked through my pre-welcome letter created and sent 10-14 days prior a guest departure. We reached 85% from a former 73% of satisfaction level recorded during first month covering that position. Show less

Calle 50 Y 59, Nuevo Reparto Paitilla, Panamá Apartado 0823 04201

Giving first customer attention over the phone, by e-mail or on a 1-to-1 basis during a customer visit at our office. Giving constant support to the sales specialist team, providing information, updates and presentation on services offered. Attending customers looking for office to rent and ensure a follow up until signing the actual contract. Preparing and attending events and seminars. Create a data base of current and potential customers. Give a prompt response to any customer complaint to… Show more Giving first customer attention over the phone, by e-mail or on a 1-to-1 basis during a customer visit at our office. Giving constant support to the sales specialist team, providing information, updates and presentation on services offered. Attending customers looking for office to rent and ensure a follow up until signing the actual contract. Preparing and attending events and seminars. Create a data base of current and potential customers. Give a prompt response to any customer complaint to it actual resolution. Show less

Power Industries S.A. - Vista Hermosa, Calle Ii Edif.: Carlota, Local 4B, Panamá

Creating new contacts by visiting construction sites, identify the purchasing manager and in-site engineer to get their materia list to send our quotation. Make an offer and follow all order process up to its actual delivery. Check any eventual new tenders and make the appropriate documentation to participate. Send payment information, check payment status and make a solicit when required.

Carpenedolo, Italy

Working directly with the Executive Manager. Maintaining and developing European customers at B2B level, through web search, followed up by phone and with an initial e-mail of presentation, up to visiting the client when a genuine interest is detected. Problem solving towards phone and written complaints. Supporting all marketing activities, including brochure updates. Preparing and sending commercial offers by e-mail, co-ordinating shipments with shipping department and managing after sale… Show more Working directly with the Executive Manager. Maintaining and developing European customers at B2B level, through web search, followed up by phone and with an initial e-mail of presentation, up to visiting the client when a genuine interest is detected. Problem solving towards phone and written complaints. Supporting all marketing activities, including brochure updates. Preparing and sending commercial offers by e-mail, co-ordinating shipments with shipping department and managing after sale service. Reviewing incoming correspondence and preparing responses in English, French or Spanish.Organising and maintaining confidential files. Making travel and lodging arrangements. Attending business meetings with foreign customers. Show less

Guidizzolo

Received, screened and handled telephone calls, incoming mail, publications and other correspondence some of which was of confidential or sensitive nature (internal “know-how” and technological information about production and raw materials). Management and translation of all incoming and outgoing electronic correspondence from English into Italian and vice versa.Handled all incoming orders and prior to any shipment, checked receipt of payment. Followed up our complete team wear and… Show more Received, screened and handled telephone calls, incoming mail, publications and other correspondence some of which was of confidential or sensitive nature (internal “know-how” and technological information about production and raw materials). Management and translation of all incoming and outgoing electronic correspondence from English into Italian and vice versa.Handled all incoming orders and prior to any shipment, checked receipt of payment. Followed up our complete team wear and gadget line from our Chinese supplier. Organised import and prepared all required documentation for custom clearance. Made travel arrangements and hotel bookings in occasion of European and World RC Model Championships plus some other International race events for test purposes only. Participated for several years at the Toy Fair in Núremberg with our own booth. Acted as a simultaneous translator from English into Italian and vice versa. Gathered all marketing data based on past years sales, to analyse the trend on certain products and decide where to invest in terms of R&D. Report all technical information received from our official team drivers about our product performance (for both RC Model tires and engines) and therefore define our product quality position compared with our competitors and study next business steps to take. Create new marketing plans. Supported all marketing activities including brochure updates, in terms of technical translation, Engine manual and technical sheet about each model. Updated our customized yearly price list based on each individual sales turnover achieved and set a new target for the following year. Show less

B.Sc. International Mangement With French With Honours, International Marketing, 2:1

Activities and Societies: Nuoto, pallanuoto. Yoga. Lavorato al Crown Plaza di Manhester come silver service waitress durante gli anni di.

B.Sc. International Management With French With Honors, Marketing Internazionale, 2:1 - (62.9/70) - Dissertation 65 - French 70

Activities and Societies: Water polo team International Management, Cross Cultural Management I and II, Microeconomics, Accounting.