Lara Crognale Email & Phone Number

Estados Unidos

• Processing all global orders under company policies
• Manage the global asset database for all customers
• Ensure timely creation of all transactions (sales orders, return orders, support orders, etc.)

Martínez, Buenos Aires Province, Argentina

• Design and build data quality rules that support business processes.
• Creation and analysis of statistical reports in order to seek continuous improvements to the standardized processes of master data.
• Design, test and monitor the implementation of improvements, being the point of contact for each client.

Buenos Aires

• Analysis of business requirements to understand the needs and to determine how to fulfill it.
• Work with the QA team to ensure test plans and test cases are correct.
• Responsible for communication and validation of requirements with product stakeholders.

Provincia De Buenos Aires, Argentina

• Manage the flow of day-to-day operations.
• Create KPIs in Power BI for internal and external clients on a daily and monthly basis (previous ETL data process)
• Train and oversee daily operations of 8 teammates.
• Being a point-of-contact for escalation of all issues related to multiple teams as well as for special requests.
• Work closely with senior management team, reviewing potential issues affecting aging tickets, new hires, and terminations

Provincia De Buenos Aires, Argentina

• Audit expenses incurred from Accenture’s employees from different locations.
• Design and implement streamlined processes for the company, achieving a reduction of 65% in working time per process.
• Carry out global metrics and reports in Power BI pulling the data from SAP FI-CO and Service Now

Data Analytics

Tecnicatura, Computer Systems Analysis/Analyst

Bachillerato, Linguistics, Italia