Daniel Lara 大牛 Email & Phone Number

London, Gb

London, England, United Kingdom

- Managed and developed relationships with key accounts across EMEA, delivering comprehensive recruitment services in different specialties including SAP, Oracle, Salesforce, Big Data, Data Analytics, Enterprise Cloud, and AI, spanning diverse industries such as IT, Automotive, Pharmaceutical, Retail, Marketing and others.- Engaged in all aspects of the recruitment process, from sourcing specialised profiles, and inspiring qualified consultants based on technical requirements, to coordinating interviews, negotiating benefits, and following up until closures with clients.- Utilised data analysis and industry trends to identify growth opportunities and drive lead generation, resulting in a 30% expansion of the client base in Spain and France. - Leveraged other business lines to enhance the existing clients' experience and upsold additional services tailored to customer needs in both existing and new markets.- Implemented search strategies, developed talent pools, and kept in constant contact with candidates and hiring managers to make sure records were up to date.- Job posting on social media and head-hunting on internal and external DataBases (Boolean searches on LinkedIn, Indeed, Glassdoor, and other job portals).IT tools: Salesforce (power user), MS Excel, MS Word, Google Suite, Monday.com, LinkedIn Sales Navigator /Recruiter.

Haines City, Florida, United States

FuerteMente is a US-registered LLC dedicated to supporting and raising awareness about mental health care through community engagement and online therapy. Our mission is to raise awareness and provide aid, aiming to make a positive social impact. Initially focused on the global Spanish-speaking market, our platform promotes inclusivity, support, and empathy, addressing diverse topics such as migratory mourning, gender diversity, eating disorders/body image, anxiety, OCD, and others. Additionally, we support psychology and therapy professionals in Colombia and other Latin American countries, where employment opportunities are limited, by providing them with more opportunities to develop their professional experience.As a co-founder, my responsibilities include but are not limited to:- Raising awareness through marketing campaigns, social media, word of mouth, and event participation.- Copywriting and creating articles in the blog about trends, topics related to mental health issues, experiences, etc.- Supporting talent acquisition, including interviewing and hiring new psychologists to join our team based on experience, qualifications, and other checks.- Directing branding campaigns and strategy, and supporting content creation and posting.- Following up with clients and psychologists on processes, satisfaction rates, engagement, and exploring further business opportunities.- Reviewing and recommending changes to blogs, webpage design, and branding.- Developing and implementing strategic plans to enhance the reach and impact of our online therapy services.- Establishing partnerships with mental health organizations and other stakeholders to expand our network and resources.- Conducting market research to stay updated on industry trends and integrate relevant features and services into our platform.- Organising and leading workshops, webinars, and other events to educate the public about mental health and promote our services.

Bogota,D.C., Capital District, Colombia

- Served as the central point of contact within Blackboard Services for a portfolio of over 12 clients, ensuring daily tracking of plans, activities, case lifecycles, escalations, and project statuses related to clients' hosted environments.- Provided second-level support and escalated software defects to Product Development.- Focused on delivering a first-class experience through proactive support and ongoing communication with internal and external customers, guaranteeing the consistent achievement of SLAs, CSATs, and other critical satisfaction metrics.- Coordinated and facilitated regular project and status update meetings with clients, collaborating closely with CXM and AE to deliver timely and detailed reports on infrastructure changes, enhancements, and roadmap execution.- Maintained and drove strong process and policy adherence and undertook technical and departmental projects as assigned.- Developed detailed planning including Escalation process, Operations Handbook, Infrastructure test, and implementation plans.- Documented and provided monthly reports to clients on infrastructure design and change, hardware inventory, management infrastructure, logs, and other relevant materials.- Provided timely and detailed reports of service outages, incident summary, root cause analysis, and issued resolution reports.- Successfully completed and delivered SaaS migration projects for four North American Institutions.IT tools: Salesforce, MS Suite, Google Suite, Monday.com, Jira, Python, SQL, Confluence.

Bogota,D.C., Capital District, Colombia

- Managed and fostered relationships with Key Accounts and Logistic Service Providers (LSPs) to ensure effective alignment in supply chain operations.- Directed weekly meetings to track and assess LSP’s performance according to service level agreements and recommended improvement opportunities.- Maintained accurate records and documentation related to key accounts, and prepared regular reports and updates for internal stakeholders and account managers.- Addressed any issues or challenges encountered during the logistics process by closely collaborating with Transport, Warehouse, and Customs to swiftly implement solutions.- Conducted one-on-one and group interviews to assist the Supply Chain and HR departments in selecting qualified candidates to support logistics operations.IT tools: Salesforce, MS Office Suit, Google Suite, Huawei SCM Software.

Shenzhen, Guangdong, China

- Expanded and consolidated the company's customer base in EMEA, the Americas, and India, generating revenues exceeding USD 1.5M within one year.- Organised and coordinated customer visits and attended international fairs and events to represent the company on a global scale.- Managed relationships with existing accounts and followed up with clients to identify upselling and cross-selling opportunities across various appliance categories (residential, commercial, industrial, and automotive).- Promoted the company's products and services through diverse channels, including social media, cold calling, email campaigns, and online advertisements (Google Ads, LinkedIn, Facebook, WeChat, etc.).- Led a team of five sales specialists in identifying market trends and implementing innovative strategies and solutions, resulting in a 40% increase in customer engagement and a 30% growth in sales during the first quarter.- Prepare weekly, monthly, and quarterly reports detailing the sales team's performance indicators and progress for evaluation by senior management.IT Tools: Salesforce, Microsoft Office Suit, LinkedIn, Facebook Ads, Google Ads, WeChat.Zhongrui Green Energy Technology is a company established in Shenzhen, China. It's engaged in R&D, manufacturing, and sales of systems and products based on lithium-ion.

Shenzhen, Guangdong

- Brought on board over 20 qualified individuals for cultural exchange and language teaching programs in China.- Conducted pre-enrollment checks and administered pre-employment screenings, background checks, and exit interviews.- Managed the company's online presence through content creation on social media platforms, leading to a 50% increase in student participation and enrollment.- Established and cultivated effective relationships with key stakeholders, including students, administrators, host families, and community partners to foster positive engagement in the program.- Coordinated activities and scheduled program-related meetings, events, and presentations for new clients and potential partners.- Conducted comprehensive training and mentoring sessions for new students, adhering to established guidelines, responsibilities, and cultural norms.- Presented weekly and monthly reports evaluating the program's progress, including improvement proposals and strategies implemented by executive management.IT Tools: MS Suite, Google Suite, Google Ads, Facebook Ads, Email.Artistour, 深圳智天下教育文化交流有限公司, specialises in educational services through cultural exchange programs. Its offerings include study abroad courses for both Chinese and international students. The program I coordinated was designed for foreign students relocating to China to learn Mandarin, immerse themselves in the culture by living with local families, and teach their native language to family members.

Master Of Management, Business Administration And Management

Awarded a merit-funded scholarship for the cross-border Master of Management, at Peking University PHBS Business School. Oxford, United.

Chinese Language & Culture, Chinese Studies

Activities and Societies: Shenzhen University International Choir 2017 - 2019 - Full-time student studying Chinese Mandarin Language.

Bachelor'S Degree, International Business, Cum Laude Honor Graduate

Bachelor Of Commerce (B.Com.), International Business/Trade/Commerce, Exchange Student

Studies Abroad Scholarship holder by PAME (Programa Académico de Movilidad Educativa) Mexico, 2014