Operations Manager
CurrentLead on the development of the company’s short and long-term strategies, including sales, pricing, finance, marketing and human resources.•Contributed to the creation of a new strategic plan that positioned the organisation for future growth which increased turnover and market share by over 30%. •Developed and implemented a dynamic pricing model which accounts for market fluctuations and competition doubling our quoting speed. •Actively plan and monitor the company budget and ensure financial continuity, achieving a 15% reduction in operational cost. •Cultivated strong relationships with clients and suppliers, while optimising staff project allocation, which enhanced team efficiency, project success rates and quality. •Spearheaded the company's digital transformation initiative leading to a significant improvement in operational efficiency and data accessibility. •Contributed to the development and execution of a marketing, PR and events strategy that resulted in an increased brand awareness.