• Conduct reoccurring on site internal monitoring of 35 contracted programs using in depth audit tools, Homeless Management Information Systems (HMIS), other secure client information systems, and HUD resources. • Conduct reoccurring monitoring of temporary financial assistance expenditures• Analyze monitoring results, identify risk, and strategize corrective actions for final report• Partner with program staff to develop or revise systems to address areas of non-compliance or risk• Develop organization wide program policies, procedures, and standards in collaboration with the Quality Assurance department • Lead trainings on homeless documentation, and case management standards, and compliance• Prepare for funder reviews by coordinating with PATH Facilities, Human Resources, Finance, and direct services departments• Provide technical assistance to all levels of program staff on an ongoing basis

SHARE! Collaborative Housing is a public-private partnership providing affordable, permanent supportive housing to disabled people in single-family houses throughout Los Angeles County.•Audited ongoing collection of data for internal and funder reports •Prepared internal and contractual reports for DMH, CES 2, and CES 8 funders•Monitored compliance and executed targeted goals for DMH and CES contracts•Adapted, launched and managed Buildium Property Management software to meet the needs of housing referral staff•Oversaw acquisitions, onboarding, and training of home owners•Supervised Housing Specialist’s progress with home inspections, documentation, compliance per the Memorandum of Understanding, and fielded home owner’s concerns and requests.•Supervised staff preparation of billing, expenses and timecards

•Formulated and facilitated three, 1 hour needs-based psycho-educational workshops for parenting clientele at Chrysalis Pacoima, titled “Parenting Partnerships: Under Pressure,” “Non Custodial Parents: Challenges & Solutions,” and “What You Say & How You Say It Can Make a Big Difference in How You’re Heard” •Researched and compiled resource folders for workshop attendees with easy access materials to promote ongoing support for challenges addressed in workshops •Designed unique flyers, logo’s, and presentations with Prezi software for parenting workshops

•Conducted evaluation of Los Angeles’ Search to Involve Pilipino Americans (SIPA) Afterschool Enrichment Program with a team of four and in partnership with SIPA staff•Researched best practices and successful models with a team of four to compile technical report focused on restructuring and sustainability for SIPA’s After School Enrichment Program• Created an Asset Map for SIPA geared to assist in building partnerships with local stakeholders in the Historic Filipinotown community•Compiled technical report of recommended applications for drop out prevention for Inglewood Continuation High School based on best practices research, community empowerment models, evaluation of current program, and needs specified by the school Principal•Collaborated with Youth In Transition Program Director to develop screening and intake protocol for ease of data collection and evaluation of Youth in Transition Internship program

Assistant Manager, The Cliff House, Playa del Rey 1993-1999:• Managed selection, buying, and inventory of beer, coffee and tea services from 1995-1999• Conceived, developed and implemented improved beverage service program• Screened applicants and recommended new hires to Owner• Trained over 30 new food service personnel• Fielded guest complaints and collaborated with staff to achieve workable resolutionsHead-Waiter, Houston's, Manhattan Beach 2005-2008:• Scheduled side work and monitored successful completion of duties for staff of 11 food-servers• Mentored service personnel and suggested areas of growth and improvement• Collected and logged daily sales reports reconciling over $17,000 in cash and credit transactionsFoodserver, The Coffee Company, Westchester 2010-2013• Multi-tasked daily to achieve speed, efficiency, quality and overall guest satisfaction

•Wrote personalized garden care manuals to assist clients with gardening techniques•Designed written and visual presentations for acquisition of new garden design accounts•Interviewed clients, assessed needs and confirmed preferences for private garden spaces•Selected, coordinated and supervised sub-contractors at job site•Conducted all aspects of billing and collection of accounts