Lara Griffin Email and Phone Number
I'm a product strategist and innovator at heart, dedicated to helping businesses achieve their full potential. My wheelhouse is where customer needs meet business goals. As a next-generation loyalty ignitor and proven performer, I drive business growth through strategy consulting, product ownership, project management, and team leadership.With extensive experience leading digital transformations and portfolios in healthcare, I am passionate about empowering teams to transform to their most effective operating models and driving meaningful change through culture transformation, brand impact, and innovation, leaving a lasting legacy. My expertise spans:✰ Digital transformation leadership and innovation (solutions resulting in $165M+ gross margin)✰ Portfolio management ($100M+)✰ Cross-functional team leadership and development✰ Strategic Product Implementation (exceeding revenue expectations by $20M)✰ Healthcare technology and pharmacy solutionsI am an open and honest communicator with high integrity and clear expectations, and I have evolved into a skilled content creator and public speaker. I've enjoyed working with top companies like Optum Tech, Evernorth, and Accredo, excelling in team management, automated solutions, and data-driven insights, including dashboard and analytics development and stakeholder relationship building.Core Competencies:Digital Product ManagementOmni-channel Customer ExperienceCommunication ExcellenceDigital StrategiesDrive Innovation & ExperimentationCustomer-centric MindsetDigital PlatformsTalent DevelopmentProduct Development LifecycleRoad Mapping & PrioritizationBusiness GrowthI'm honored to have received the 2019 Accredo Five Star Presidents Award for my contributions to patient experience and business growth.Looking forward to connecting with like-minded professionals and exploring opportunities to transform the healthcare industry through innovation and collaboration!
Optum
View- Website:
- optum.com
- Employees:
- 25083
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Sr. Director, Clinical Systems Strategy And Governance - TechnologyOptum Feb 2022 - PresentVirtualI reported directly to the VP of Portfolio and Governance while leading the development and execution of a strategy to implement the Optum Clinical Manager (OCM) platform and working hand-in-hand with clinical IT leadership from UnitedHealth Group. My role required an in-depth understanding of products and existing systems across eight business lines to plan for strategic integration into the OCM platform.► Built and led a 6-person OCM team from the ground up, developing a solutions-driven strategy and overseeing implementation initiatives to support clients and IT delivery teams across the organization.► Partnered with CIO and CTO teams to define platform priorities, identify value drivers, and align technology strategies with business objectives.► Curate subject matter experts for decommissioning 62 products and 72 systems while tailoring plans for each business area to facilitate resource reallocation and strategic integration into the OCM framework.► Works jointly with Clinical Transformation and IT teams to create strategic roadmaps and implement documentation for new clinical ecosystems. ► Develop new governance for intake of new implementations and design roll out of OCM Knowledge Center on SharePoint.► Led the development of operational strategies for the Implementation team, driving value-focused task prioritization and clear documentation for engagement and leadership reporting.
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Senior Strategy Consultant, It Product Strategy Center Of ExcellenceExpress Scripts Oct 2020 - Jan 2022I played a key role in driving new pharmacy strategic initiatives into reality and revenue drivers across our Pharmacy Benefit Management (PBM) and Specialty Pharmacy businesses. Reporting to the VP of Pharmacy Strategy, I led the vision-to-intake processes, creating value-based roadmaps and setting measurable objectives (OKRs). My work helped transform our Product teams into product-focused powerhouses, ensuring our business and technology goals were aligned.► Led cross-functional product teams in adopting a product-focused approach, combining subject matter expertise, CBPO knowledge, and best practices to drive digital transformation across all five organizational areas.► Guided alignment in the organization to help business product owners realize their vision and bring clarity to the technology teams regarding explicit and tangible requirements and goals. ► Built and led the foundational operations of the COE team, developing and implementing new templates, structures, and engagement processes that boosted organizational engagement and adoption. -
Senior Business Product Owner, Specialty Digital SolutionsAccredo - An Express Scripts Company Jun 2016 - Nov 2020I crafted and delivered impactful business solutions that made a real difference. One highlight was leading the development of a patient digital portfolio, which involved integrating $8 million in gross margin from ESI to the Accredo portal. I reported to multiple VPs and was responsible for shaping our Specialty digital products' strategy and product lifecycle, serving over 400,000 patients and managing portfolios worth over $100 million.► Orchestrated the patient digital portfolio (omnichannel) development, defining reporting solutions and serving as Business Product Owner and SME for Agile teams and application development.► Transformed patient experiences by integrating web, telephony, and physician contact models, delivering 6 major releases in 8 months, including a new Accredo portal, and achieving $165M+ in gross margin growth by shifting from manual to digital processes in 2017.► Exceeded revenue expectations by $20M by implementing IVR, the largest project at Express Scripts, and earned the Accredo Presidential FIVE STAR Award for Exceptional Patient Experience.► Led new A/I chatbot experience for Voice. -
Sr. Consultant - Project Manager/It Execution Resource Manager - Accredo Specialty Pharmacy4Th Source Feb 2013 - Jun 2016Greater Memphis AreaI oversaw and delivered multiple high-profile projects, tackling complex tasks such as in-depth data analysis, system issue escalations, and health checks. I ensured processes were validated, provided expert support, and served as the go-to subject matter expert (SME) for the entire specialty IT project portfolio, keeping the Senior Director of IT informed every step of the way.► Executed as IT liaison for a 350-person IT onshore resource team.► Managed multiple teams to successfully divest Express Scripts' CCS Division to Walgreens, delivering the project on time and under budget and achieving the company's first and only complete divestiture.► Spearheaded first patient e-commerce portal project for Accredo
Lara Griffin Education Details
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Management
Frequently Asked Questions about Lara Griffin
What company does Lara Griffin work for?
Lara Griffin works for Optum
What is Lara Griffin's role at the current company?
Lara Griffin's current role is Strategic Product Development Planning | Digital Transformation & Innovation | Global Team Leadership ► Leading and Influencing Corporate Culture to Enhance Brand Impact | Motivational Speaker & Employee Value Advocate.
What schools did Lara Griffin attend?
Lara Griffin attended Christian Brothers University.
Who are Lara Griffin's colleagues?
Lara Griffin's colleagues are Brandon Dedic, Sherry Morcos Gobran Pharmd, Shanell Johnson, Najook P., Rjs D, Sumit Gakhar, William Zhang.
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Lara Griffin
--Seasoned Pharmaceutical Sales Representative | Oncology Specialist | Helping Drive Innovations In Cancer TreatmentEast Northport, Ny
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