Lara Rodríguez

Lara Rodríguez Email and Phone Number

Design Lead at Colt Technology Services @ Colt Technology Services
london, greater london, united kingdom
Lara Rodríguez's Location
Barcelona, Catalonia, Spain, Spain
Lara Rodríguez's Contact Details

Lara Rodríguez work email

Lara Rodríguez personal email

n/a
About Lara Rodríguez

An enthusiastic and motivated professional with 12 years of valuable experience mainly in the Telecommunications market working for top companies, and providing excellent customer supportDynamic, multilingual with excellent interpersonal and organization skills.Able to work autonomously on multiple projects while maintaining optimum standards.Reliable, diligent and flexible while demonstrating high personal standards and attention to detail. Proactive, always seeking to learn, grow and take on new responsibilities.

Lara Rodríguez's Current Company Details
Colt Technology Services

Colt Technology Services

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Design Lead at Colt Technology Services
london, greater london, united kingdom
Website:
colt.net
Employees:
4519
Lara Rodríguez Work Experience Details
  • Colt Technology Services
    Design Lead
    Colt Technology Services Mar 2019 - Present
    Barcelona, Catalonia, Spain
  • Colt Technology Services
    Manager Service Delivery For White Label & Ip/Voice Solutions
    Colt Technology Services Oct 2016 - Mar 2019
    Barcelona, Catalonia, Spain
    Manager of the White Label Team, supporting Colt's Strategic Accounts on their pan-european White Label and Reselling Business, since January 2016, I have now taken on board also the Voice and IP Central Ordering Teams. We are aiming to become the most Customer Oriented Organization supporting our Customers to expand their business globally.
  • Colt Technology Services
    Team Lead, White Label - Reselling & Sales Support
    Colt Technology Services May 2015 - Oct 2016
    Barcelona Y Alrededores, España
    After almost 3 years of Lead Advisor experience in the White Label Team, supporting Colt's Strategic Accounts on their pan-european White Label and Reselling Business, I have now started as Team Lead for the team based in Barcelona and Madrid. In order to replicate the successful model of end-to-end support from pre-sales to delivery, we have now created a dedicated Sales Support Team to take care of all the technical modifications in our Voice LoB, for our Direct Sales and TeleSales… Show more After almost 3 years of Lead Advisor experience in the White Label Team, supporting Colt's Strategic Accounts on their pan-european White Label and Reselling Business, I have now started as Team Lead for the team based in Barcelona and Madrid. In order to replicate the successful model of end-to-end support from pre-sales to delivery, we have now created a dedicated Sales Support Team to take care of all the technical modifications in our Voice LoB, for our Direct Sales and TeleSales Community. Show less
  • Colt Technology Services
    White Label & Reselling Voice Advisor
    Colt Technology Services Aug 2012 - May 2015
    Barcelona
    As White-Label Voice Advisor, I coordinate and provide Support on Voice Business across 13 European countries to Top and Strategic Accounts.
  • Colt Technology Services
    Business Support Agent
    Colt Technology Services Sep 2011 - Aug 2012
    Barcelona Y Alrededores, España
    Responsible for Billing Enquiries, Customer Support and Dispute Management. High Level Assistance on customer satisfaction for CCS Unbranded Tier 1, such as AT&T, Orange, Cable & Wireless, IBM.
  • Art Montfalcon
    Wharehouse Manager
    Art Montfalcon Jun 2011 - Sep 2011
    Barcelona Y Alrededores, España
    Responsible for the maintenance of the computerized administration and storage. Efficient stock management and order placement with providers.
  • Nextime
    Customer Service Agent And Country Sales Assistant In Italy And Spain
    Nextime Jul 2009 - Jun 2011
    International Sales Assistant. Responisible for Customer Support, order processing, incident management, billing issues, disputes and credit & collection. International Tradeshow organization.
  • Euroterminal Telecom
    Administrative Assistant And Customer Service Agent
    Euroterminal Telecom Jul 2008 - Apr 2009
    Customer Service Agent on store located in Barcelona and over the phone.
  • Multiplaservice S.R.L.
    Office Manager
    Multiplaservice S.R.L. Feb 2008 - Apr 2008
    Backoffice work, Quotations, Translations and web content management.
  • T-Systems
    Content Manager Junior
    T-Systems Sep 2004 - Dec 2007
    Content & Graphic Management for the International Intranet. Documentation/user guides script writing, Internal Users support. Responsible for the E-Learning platform.
  • I.B.A.I.A.
    Communication And Content Manager Internship
    I.B.A.I.A. Feb 2003 - Jun 2003
    Communication, Market Research, Content Management.

Lara Rodríguez Skills

Customer Service Salesforce.com Trade Shows Content Management Crm Oracle Crm Websphere Portal Livelink Agresso Business World Photoshop Avid Xpress Microsoft Office Viewlet Builder Siebel Project Management Customer Experience Account Management Project Coordination White Label Resellers Voip Number Portability Number Hosting Multi Country Voice Pre Sales Billing Systems Self Managed Customer Web Tools Telecomunicaciones Ventas Servicios Administrados Voz Por Protocolo Internet

Lara Rodríguez Education Details

Frequently Asked Questions about Lara Rodríguez

What company does Lara Rodríguez work for?

Lara Rodríguez works for Colt Technology Services

What is Lara Rodríguez's role at the current company?

Lara Rodríguez's current role is Design Lead at Colt Technology Services.

What is Lara Rodríguez's email address?

Lara Rodríguez's email address is la****@****olt.net

What is Lara Rodríguez's direct phone number?

Lara Rodríguez's direct phone number is +131246*****

What schools did Lara Rodríguez attend?

Lara Rodríguez attended Universidad Del País Vasco/euskal Herriko Unibertsitatea, Università Degli Studi Di Firenze.

What skills is Lara Rodríguez known for?

Lara Rodríguez has skills like Customer Service, Salesforce.com, Trade Shows, Content Management, Crm, Oracle Crm, Websphere Portal, Livelink, Agresso Business World, Photoshop, Avid Xpress, Microsoft Office.

Who are Lara Rodríguez's colleagues?

Lara Rodríguez's colleagues are Poonam Sethi, Mukesh Rawat, Guido Bugada, Elena Hernandez Salvadores, Eri Hanamitsu, Kelly Bartlett, Sethi Shivani.

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