With a passion for collaborating with individuals, I possess considerable expertise in delivering exceptional customer service to a wide array of clientele. Having managed my own business for more than 5 years and addressing customer queries on a daily basis, I have honed my aptitude for effective communication, creative problem-solving, and resolving conflicts. I exhibit composure amidst pressure and maintain an optimistic, results-driven mindset, enabling me to thrive in demanding settings. I am enthusiastic about contributing my abilities and background to a company that fosters my personal and professional growth, driving it towards triumph.
Thrifthead
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Vintage Sales ExecutiveThrifthead Oct 2018 - PresentRemoteAwarded as one of Depop's Top Sellers for 4 consecutive years and counting, with a following of over 40k, 13,000+ sales, and over 4,000 5 star customer reviews on their marketplace platform alone.Provide prompt and professional responses to customer inquiries through live chat or phone channels.Analyze customer feedback to identify recurring patterns and trends, contributing to product and customer experience enhancements. Monitor sales and customer feedback, adapting product offerings and pricing strategies as necessary.Collaborate with sales, marketing, and engineering teams to ensure a cohesive and satisfactory customer journey.Foster strong relationships with a large customer base, delivering exceptional customer service, promptly addressing inquiries, and resolving issues on a daily basis.
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Restaurant Operations ManagerGangster Vegan Organics Sep 2017 - Nov 2019Phoenixville, Pennsylvania, United StatesCultivate a warm and welcoming atmosphere, greeting and engaging customers to provide personalized attention and ensure their satisfaction throughout their dining experience.Respond promptly and professionally to customer inquiries, concerns, and feedback, resolving issues to achieve customer delight and loyalty. Collaborate with the culinary team to provide detailed ingredient information and assist customers in making informed choices based on their dietary preferences and restrictions.Collaborate with marketing teams to develop customer loyalty programs, special promotions, and events aimed at attracting and retaining customers. Analyze customer feedback, trends, and preferences to continually improve the customer experience, making recommendations for menu enhancements, service adjustments, or process improvements.
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Private Skate InstructorAmbler Skate Shop Aug 2015 - Aug 2018Ambler, Pennsylvania, United StatesProvide personalized private skate instruction to individuals, focusing on safety, technique, and skill development.Assess skating abilities and create customized lesson plans to meet specific needs and goals.Demonstrate and teach proper skating techniques, emphasizing form and alignment.Create a positive and motivating learning environment, encouraging students to overcome challenges and achieve their objectives.Monitor progress, provide constructive feedback, and offer guidance for improvement.Maintain safety protocols, stay updated on industry developments, and communicate effectively with students and parents/guardians. -
Guest Experience Associate - Runner, Barista, And CashUs Taco Co Aug 2014 - Jul 2015Huntington Beach, California, United StatesProvide exceptional customer service by warmly welcoming guests, assisting them with their orders, and ensuring a positive dining experience at a taco shop.Serve as a runner, promptly delivering food orders to guests' tables, ensuring accuracy and maintaining proper food presentation.Engage with customers, actively listening to their needs and preferences, offering recommendations, and addressing any inquiries or concerns to ensure their complete satisfaction.Collaborate with the kitchen staff to coordinate order timing, ensuring prompt delivery of fresh and flavorful tacos to customers.Handle customer complaints and resolve issues in a professional and timely manner, striving to exceed customer expectations and maintain positive relationships.Work effectively as part of a team, communicating and coordinating with fellow associates and management to ensure smooth operations and exceptional guest experiences.
Laura Ranieri Education Details
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Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Laura Ranieri
What company does Laura Ranieri work for?
Laura Ranieri works for Thrifthead
What is Laura Ranieri's role at the current company?
Laura Ranieri's current role is Vintage Sales Executive.
What schools did Laura Ranieri attend?
Laura Ranieri attended Montgomery County Community College.
Not the Laura Ranieri you were looking for?
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1definitypartners.com
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Laura Ranieri
Greater Chicago Area3gmail.com, kleintools.com, focuspg.com8 +122454XXXXX
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2stcloudstate.edu, stcloudstate.edu
1 +132025XXXXX
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Laura Ranieri
Los Angeles Metropolitan Area
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