Brene Brown once said, “Trust is earned in the smallest of moments. It is earned not through heroic deeds, or even highly visible actions, but through paying attention, listening, and gestures of genuine care and connection.” I have found this to be a very accurate statement both personally and professionally. I truly believe in the power of genuine trust and connection. As a highly-dedicated and strategic leader, I have had the opportunity to expand my knowledge in many facets within the insurance industry. I am committed to designing and implementing various strategies and procedures in order to provide premium performance in the building of strong professional partnerships and have a knack for optimizing organizational processes and workflows. Those I work with would describe me as positive, knowledgeable, and communicative; a team player willing to go the extra mile in order to find creative solutions to problems that may arise. Furthermore, I am a personable critical thinker and consistently deliver quality results within fast-paced and complex environments. My areas of expertise include: -Quality Assurance -Xactimate-Change Management -Coaching & Mentoring-Vendor Management-Risk Management Outside of work, you can find me watching my daughter play softball, soccer or field hockey, hiking or taking classes in Agile or data science.I always welcome new business connections, so please feel free to connect with me!