Role includes managing the FM team, managing a portfolio of small to large clients, providing day to day support to the team, supporting the client visitation program and preparing client quarterly reviews.

Key ResponsibilitiesManage the day to day running of a Retail storeManage and oversee four part-time team membersContinually track hourly figures and complete the store diary hourly, daily, weekly and monthlyReplenish stock to floor, daily and execute planograms on a weekly basis

Key ResponsibilitiesSource content for Annual ReportCreate print ready Annual Report artworkLiaise with Counsellors to review and or create content for new and updates to existing brochuresWork with external graphic artists to complete artwork and send to printAct as Media liaison for all incoming media enquiries

Key AchievementsReviewed data and distribution maps to effectively reduce the number of catalogues delivered by approx. 30% saving the company money but not costing sales due to delivering to more targeted areas.Successfully developed a strategy to increase gift card sales resulting in an increase of 26% sales on the previous year.Consistently met and exceeded timelines.Activities included:- Management of digital channels- Assist in the creation of… Show more Key AchievementsReviewed data and distribution maps to effectively reduce the number of catalogues delivered by approx. 30% saving the company money but not costing sales due to delivering to more targeted areas.Successfully developed a strategy to increase gift card sales resulting in an increase of 26% sales on the previous year.Consistently met and exceeded timelines.Activities included:- Management of digital channels- Assist in the creation of the media schedule and yearly budget- Liaise with media agencies to book advertising accordingly- Coordinate and oversee the creation of artwork for all media activities- Ensure artwork is on brand and dispatched on time- Work with external photographer on lifestyle images and product image- Write and review TV and Radio scripts- Research and write articles for content eDMs and blog- Continually keep track of the budget and adjust media activity to ensure we achieve budget Show less

Key AchievementsDeveloped a reputation for providing high level customer service, building rapport with clients and maintaining business relationshipsSuccessfully implemented a Sale and Lease Back process for a new client; with vehicles all around Australia I had drivers complete their own valuations remotely allowing a cost effective way to put this process in placeActivities included:* Strategic management of a diverse client group to ensure maintenance of good… Show more Key AchievementsDeveloped a reputation for providing high level customer service, building rapport with clients and maintaining business relationshipsSuccessfully implemented a Sale and Lease Back process for a new client; with vehicles all around Australia I had drivers complete their own valuations remotely allowing a cost effective way to put this process in placeActivities included:* Strategic management of a diverse client group to ensure maintenance of good relationships and continued sales growth* Ensure repeat business is maintained on all expiring vehicles* Ensure all new vehicles are ordered and delivered correctly* Provide operational assistance to ensure clients are cared for at all times* Assist staff when necessary to maintain a healthy working relationship for staff and clients* Assist in the collection of outstanding monies where required Show less