Lara Yotti Diaz is a Head of Community and Events at Akka Spain (ex-Blast). She possess expertise in financial analysis, risk management, credit cards, process improvement, customer service and 7 more skills. She is proficient in Italian and German B2. Colleagues describe her as "I had the pleasure of working with Lara as the Community Manager for Meetup's Organizer Community on Discord. Lara was an innovative and integral partner in growing our community from 15 to 7,000 organizers in less than a year. She took on the daunting task of being the voice of Meetup within the community and collaborated with me to develop benchmarks and key performance indicators. Lara not only balanced the challenging work of moderating the community but also became a subject matter expert in integrating Discord with Meetup. Her efforts helped us gain key insights into the impact of the Organizer Community on the activity and retention of Meetup organizers. Lara is smart, driven, and innovative. When faced with challenges, she consistently returned with creative solutions and actionable plans, always going above and beyond the core responsibilities of her role. She's a highly empathetic, engaged community leader who excels at distilling data and insights to make key recommendations, leading to improved customer journeys and experiences for both customers and internal stakeholders." and "I had the pleasure of working with Lara as she took on the Discord Community Manager role at Meetup, and I cannot recommend her highly enough. Lara's ability to cultivate meaningful relationships within our community was truly exceptional. She quickly established herself as a trusted source of information, demonstrating a deep understanding of our platform and its users. One of Lara's standout qualities was her unwavering commitment to customer support. She approached each interaction with genuine empathy and a problem-solving mindset, consistently going above and beyond to address even the most challenging issues. What truly set Lara apart was her willingness to seek assistance when needed, showcasing both humility and a dedication to delivering the best possible outcomes for our users. Beyond her customer-facing responsibilities, Lara proved herself to be a gifted copywriter, thought partner, and strategic thinker. Her ability to craft compelling messaging and contribute valuable insights to strategic discussions was invaluable to our team. Additionally, Lara demonstrated a knack for organizing and analyzing data, providing valuable insights that informed our decision-making process. Lara is a dynamic professional who brings a rare blend of interpersonal skills, strategic insight, and analytical proficiency to the table. Her impact on our team was unmistakable and I have every confidence that she will excel in any role she takes on in the future."