Key User of the Apollo Project to implement the SAP S/4 Hana ERP System with integration with Salesforce CRM:-Functional and technical leadership for the development of new processes and improvements to be implemented and integration with the SAP CAR module;Operation:-Responsible for the support and development of the Salesforce CRM company that supports the entire commercial area of ​​the company (about 200 users);-Internal customer service focused on problem solving;-Capture demand together and provide solutions that collaborate with the company's company strategies;-Carry out the planning of activities using the agile Scrum methodology, together with the other employees, defining scope, schedule and resources for attendance;-Structuring integrated and managing their execution, guaranteed tests for the correct functioning of the solutions;-Acting on the root cause of problems (analysis and solution);Salesforce Skills:-Configuration of Users, Profiles, Roles (Hierarchy), Groups, Queues, Page Layouts, object management (fields, formulas, layouts, validation rules), Process Builder, Flow Builder and Approval Processes;-Apex Class, Triggers, Batch Apex, API REST and SOAP and GIT;-Implementation of Dashboards and Reports using Salesforce's native tools for strategic decision making;

-Perform mapping and requirements gathering between the company's business areas;-Development of the integration of the Salesforce CRM Platform with the Winthor ERP through Jobs in C# (.NET);-Testing and validation of information sent to the platform;-Presentation, training and support to the sales team in the use of the platform acting in the clarification of doubts and in the resolution of problems with manipulation of SQL Oracle to monitor processes, analyze errors and correct them;Salesforce Skills:-Configuration of Users, Profiles, Roles (Hierarchy), Groups, Queues and Page Layouts;

- Participation in the project to migrate desktop solutions developed in VBA to a WEB Business Management ERP in PHP. In this project, I worked with requirements gathering, process design and development using a RAD (4th generation language) tool that optimized development by up to 70%.- Implementation of new features and corrections in legacy systems in VBA, ensuring its full operation during migration;- Worked on the project to implement the journey control application (timekeeping) provided to drivers for use throughout the national territory.- Development of SQL reports to monitor processes, analyze errors and support strategic decision making;

-Maintenance in ERP systems and guidance of customers regarding the business rule;-Installation and configuration of database managers;-Development of queries in the SQL Server DBMS;-Backup, recovery and database migration routines;-Analysis of inconsistencies and tests.

-Screening of calls from the information technology sector;-Systems support service and level I microcomputer support service;-Access management of the institution's ERP (Interact Solutions, MV Soul System and MVPEP);-Remote support;-Development of electronic documents (MVEditor);-Query development in PL/SQL DBMS.