Business Office Manager
Current• Led a team of 50 administrative professionals, overseeing day-to-day office activities.• Managed a budget of $200,000 annually, optimizing expenses and reducing overhead costs by 5%.• Developed and implemented efficient office procedures, resulting in a 5% reduction in administrative costs and a 10% increase in overall productivity.• Develops and delivers regular performance reports to stakeholders, providing insight into efficiency and areas of concern.• Directs the continuous assessment of established processes and procedures while auditing compliance with all standard operating procedures related to network operations.• Assisted with the implementation of preventive maintenance schedules and asset management systems to extend the lifespan of equipment and reduce downtime.• Collaborated with customs brokers to facilitate smooth customs clearance and resolve any import/export-related issues; which included the preparation of export documentation, including invoices, shipping labels, and certificates of origin, ensuring accuracy and compliance with international requirements.