- Facilitating access to all Transport for NSW, Sydney Metro, Sydney Trains and NSW Trains network objects, including ‘high restricted access’ areas- Conducting audits of concierge activities to ensure accurate processing of access requests and compliance with relevant policies and procedures- Sorting and forwarding incoming access requests to 27 offices- Preparing comprehensive reports with details about completed work- Serving as the first point of contact for company employees and addressing any concerns or issues related to access or cards in a timely manner

- Managed the reception area and promptly responded to all incoming phone, email and in person enquiries- Processed access requests, issued passes and maintained ID Cards- Maintained company car fleet and arranged service appointments - Coordinated the procurement of office supplies, monitored stock levels and placed orders accordingly

- Managed executive's calendar, coordinated travel arrangements and organised meetings, ensuring all necessary documents and materials were prepared on time- Monitored and responded to emails, maintaining the confidentiality of all communications and documentation - Conducted weekly, monthly, quarterly and annual forecasting and budgeting activities- Performed monthly cost analysis, compared actual expenses against the budget and submitted reports to the management- Managed daily banking transactions, conducted bank reconciliations and authorised monthly payroll- Created compelling presentations for various business purposes and projects as required- Handled social media projects and managed business pages on social media platforms

- Calculated and processed a large amount of scholarships for university students- Registered travel expenses, ensuring accurate accounting- Handled inward and outward banking transactions and performed reconciliations- Verified payment requests for accuracy and adherence to organisational policies- Conducted monthly cost analysis to compare expenses against the budget and prepared reports for the management, providing a comprehensive overview of financial performance- Maintained filing systems and databases to ensure efficient and organised storage of important information