Larissa Beech Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Certsy is a new venture within SEEK that aims to help candidates verify and share work-related credentials with potential employers. As Partner Solutions Manager, my role is to establish and manage our credential verification pipeline and ensure these results are integrated on key hiring platforms such as SEEK.

Melbourne, Australia

As the Director of Strategic Accounts, I was charged with leading and overseeing the retail side of our Australia and New Zealand business including head office relationships with Woolworths/Countdown, Coles, Target, EB Games, 7-Eleven, Big W, JB HIFI and Touch Networks. This role required strategic management across all our key retail accounts in order to devise and oversee the implementation of key projects, marketing plans, joint business plans, instore executions and IT integrations. Key Duties included:• Project Management, oversee the implementation of projects, integrations and strategic initiatives across national retail accounts• Budgeting and forecasting, accountable for both our sales revenue and EBITDA budget for InComm’s Corporate retail accounts• People and Culture, supporting our Country Director, I enabled a number of HR related initiatives including an APAC Employee Engagement task force and KPI Tracking initiative• Devising and implementing joint business plans with key strategic accounts, including Woolworths, 7-Eleven, Target, Coles, EB Games, JBHI FI, Touch Networks (independents)• Presenting to Corporate Buyers and General Managers new initiatives and marketing plans as well as bi-annual presentation to InComm’s International Leadership Team (US and APAC)• Market analyze and research, conducting research in order to understand the gift card industry and prepaid market in order to strategically delivery new innovations to the Australia market

Melbourne, Australia

As a National Account Manager, I managed the end to end relationship with our national retailer accounts including Coles Supermarkets, Coles Express, 7-Eleven and Target. Partnering closely with the retail buying team I worked on their categories budget, promotional schedule, new product launches, negotiate placement in store and delivered the merchandising and logistic plans. Strong relationship building and communication with both internal and external parties is integral to the success of my role.

Managing our client services, I acted a conduit between our client base and the wider team. Working within a very innovative and fast paced industry my role required excellent communication skills, both internally and externally, acute attention to detail and time management skills. At SMS Central, I implemented numerous internal processes in aid of increasing workflow efficiency. Working alongside the Marketing Manager, we designed and executed EDM’s as well as implemented marketing initiatives to drive more traffic to our online portal. Selected Accomplishments:▪ Act as a conduit between customers and greater team (IT / Product, Sales)▪ Responsible for the design and implementation of our Product and CRM induction program for all new employees▪ Understand and report on monthly Sales and Reactive Support trends▪ Design, implement and manage loyalty tracking program▪ Manage the proactive and reactive support for online products ▪ Data analysis on customer trends in order to formulate automated communication ▪ Maintain regular training sessions with Sales Representatives to ensure the consistency of our team’s product knowledge▪ Manage key client accounts and report on their expectations to the Product Team▪ Work closely with our Product Manager to formulate communication strategies and assist Customer Support Team in implementing these tools

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Psychology/ Marketing / Management, Management

Education record