Larissa Dutra Email & Phone Number

Australia

Adelaide, South Australia, Australia

Humanitarian settlement program. Acting as a Client Support Worker, Accommodation Officer and Case Manager positions.

Adelaide, South Australia, Australia

Key Achievements:- Successfully managed and supported a diverse caseload of over 40 clients in their daily living activities.- Implemented and maintained safe work practices, resulting in a remarkable record of zero incidents or hazards reported over one year.- Demonstrated exceptional commitment and dedication, resulting in a low turnover rate as all clients remained regular, and there were no cancellations or disruptive services for over one year.- Received no complaints from clients or organisations during the entire duration of one year, effectively addressing any concerns through clear and open communication to enhance the delivery of person-centred care.- Introduced and implemented relaxing therapy techniques to improve the well-being of patients.Responsibilities:- Updated care plans promptly and maintained accurate records, contributing to improved client care and overall satisfaction.- Ensured client and staff safety by preventing unintended or unexpected events that could harm individuals under my care.- Maintained a perfect attendance record, recognised by clients for being reliable, punctual, and hardworking.- Administered and managed essential medications according to prescribed schedules and protocols.- Provided standby, partial, and full assistance to clients during showering and bathing routines.- Adapted to individual client needs, ensuring comfort and dignity throughout the process.

Adelaide, South Australia, Australia

Key Achievements:- Provided front-line support and assistance to over 50 women and children, ensuring they were in a safe and respectful environment, - Ensured compliance with policies and procedures by monitoring and enforcing them, improving service quality and client outcomes. - Reported hazards and incidents and unsafe work practices in the workplace, ensuring the safety of clients and staff.- Coordinated providing food, clothing, and shelter to clients in disadvantaged, ensuring their immediate needs were met. Responsibilities:- Managed the check-in/out process, conducted assessments, and promptly documented information.- Offered dedicated support to clients in their day-to-day requirements.- Ensured adherence to policies and procedures by both clients and staff members.- Facilitated connections between clients and other departments and external support networks.- Delivered immediate assistance and frontline support to centre clients.- Maintained accurate records in appropriate systems.- Collaborated within a team to cultivate a client-centred care environment that prioritises safety and respect.- Identified and addressed workplace hazards, incidents, and unsafe practices through prevention and reporting.- Demonstrated a deep appreciation for diversity and fostering an inclusive atmosphere.

Adelaide, South Australia, Australia

Key Achievements:- Successfully managed and supported over 50 clients in their daily living activities. - Provided palliative care to 3 clients, ensuring they were attended to, comfortable and preserved dignity during their end-of-life journey. - Maintained zero rates of incidents while performing with residents, including residents with high risks of falls, ensuring their health, dignity, safety, and well-being. Responsibilities:- Provided exceptional personal care and assistance to residents, demonstrating expertise in bathing, dressing, and grooming.- Supported residents with feeding, ensuring their nutritional needs were met in a dignified manner.- Ensured the implementation of proper manual handling practices, including the adequate use of lifts and equipment.- Assisted residents with transportation needs, accommodating their requirements with sensitivity and care.- Developed and executed comprehensive care plans tailored to each resident's unique needs and abilities.- Maintained regular and effective communication with clients and their families, ensuring their satisfaction and promptly addressing concerns.- Collaborated closely with a dedicated team of staff members to ensure efficient operations and uphold high service delivery standards.- Consistently demonstrated a commitment to providing compassionate care and fostering a supportive environment for residents.

Diploma, Community Services

Certificate Iii, Individual Support Aged Care

Mba Estrategy Of Business, Business Administration And Management, General

Bachelor In Law, Law

Bachelor Of Business Administration, Business