Larissa Heffner Email & Phone Number

Frederick, MD, US

Frederick, MD

Frederick, Maryland, United States

Assist customers in all aspects of their shopping.

Frederick, Maryland, United States

Government Contractor to assist Medical Research

Frederick, Maryland, United States

Frederick, MD, USA

On boarding new hires, managing compliance for employees both on the CACI side and for the Government program we work. Initiate background investigations when needed. Assist PM with tasks as needed. Reviewed invoices for subcontractors. Tracked progress of new hires access to required systems. Assisted employees with any questions they had direct them to.

Frederick, Maryland

Temporary role as an Admin Assistant and Assistant Processor

Frederick, MD

• Responsible for examining and conducting Quality Reviews on FHA claims as an Affiant for Wells Fargo, which included documentation and/or files of unusual, complex and/or higher risk transactions to ensure compliance.
• Researched and Reviewed various sources such as Attorney Chronologies, Notes in various internal mortgage systems, legal documents and other invoices
• Provided feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies
• Provided feedback to lower level team members and assisted with their development by teaching/showing where errors occurred.

Frederick, MD

• Reviewed programs, processes, claims, and documentation to ensure compliance with internal and external (agency/governmental) requirements
• Reviewed loans that are scheduled to go to sale within the next 30 days to verify WF has done everything correctly
• Responsible for making sure all exceptions and issues found are resolved
• Ensured that upstream procedures were followed to avoid borrower harm
• Provided feedback after working on projects to look at possible areas for additional training
• Worked to find ways to improve our procedures to simplify yet maintain same high level of quality

Frederick

• Followed REO properties that were a part of homeowner associations, worked to obtain invoices for assessments that followed statutory guidelines in order to remit payment to minimize risk of penalties and or liens.
• Managed up to 150 properties at any one time – which each had tasks
• Corresponded both verbally and in writing with HOA/COA offices and attorneys offices
• Used COSS, MSP, CHUCKY, GEM and Aspen on a daily basis
• Researched and obtained invoices/ledgers showing what the banks responsibility for the HOA/COA assessments were
• Obtained tax information in order to have the associations setup in our system in order to receive payment

Frederick, MD

• Greeted incoming patients and visitors
• Registered patients, collect co-pays and fees
• Performed insurance verification and authorizations
• Answered phones, scheduled patients, and responded to patient questions and concerns
• Coordinated with the technologists for timely turnaround of patients

answering phones is included in thisFunctioned as customer service representative; resolved complaints, took special orders Responsible for the Hallmark side of the store; revisions, new product displays, revising the store for the next holidayAssisted Store Manager with all aspects of running the storeCompleted filing on a daily basisAssigned duties to.

July - December 2007Followed evictions from start to finish; assisted attorneys and real estate agentsHandled over 225 eviction cases at a timeWas responsible for task list of over 150 items

July - December 2007Followed evictions from start to finish; assisted attorneys and real estate agentsHandled over 225 eviction cases at a timeWas responsible for task list of over 150 items

Assisted over 200 Real Estate Agents in completing broker's price opinionsParticipated in weekly management meetings to increase interpersonal and professional skillsManaged incoming and outgoing communications with agents via a multi-line phone and corporate emails; managed weekly progress reports.

July - September 2006 Opened, sorted, and routed 400 to 1000 pieces of mail daily totaling $500,000Prepared documents to be scanned into the systemAssisted with daily office operations

Managed and assigned duties to other employeesResponsible for processing of incoming shipmentsResponsible for cash drawers and safeTrained new hiresResolved customer complaints

Managed and assigned duties to other employeesResponsible for processing of incoming shipmentsResponsible for cash drawers and safeTrained new hiresResolved customer complaints