Larissa Parker Email & Phone Number

Golden, Co, Us

Remote

--Managed a portfolio of 120+ clients by overseeing onboarding, tracking service agreements, monitoring utilization, coordinating teams, supervising progress, organizing regular check-ins, and ensuring client satisfaction.--Served as the primary client contact to deliver a seamless experience, handling conflict resolution and managing client feedback through email, phone, Slack, company applications, and Zoom meetings.--Drove revenue growth by retaining clients and promoting upsell opportunities based on in-depth client needs analysis.--Developed and maintained organizational resources, including spreadsheets, templates, and tracking tools to streamline client data, progress, and communication across regional teams.--Organized and led 30+ webinars and training sessions for clients and colleagues, covering company procedures, college admissions insights, and best practices in organization and workflow.--Led cross-functional teams to deliver seamless service, collaborating with sales, product, and support teams to meet client needs.--Optimized onboarding programs and training materials to ensure clients fully leverage company services and features.--Proactively addressed at-risk clients and implemented action plans to minimize churn and ensure ongoing engagement.

New Braunfels, Tx

--Successfully planned and executed 40+ events, managing up to 250 guests and budgets of up to $80K.--Developed the business plan, mission, pricing strategy, contracts, and service offerings to launch the company. --Promoted the business via social media, content creation, website management, and networking at industry events.--Fulfilled contractual agreements by maintaining communication with clients, facilitating meetings, coordinating vendors, creating timelines, managing budgets and deadlines, and overseeing rehearsals and events.--Provided tailored event recommendations and creative solutions, resulting in highly successful events.--Demonstrated strong problem-solving skills by handling unexpected challenges and adapting solutions to maintain event success.

--Developed and delivered professional development presentations district-wide to teachers and administrators, providing instructional coaching and co-teaching support to enhance teaching practices.--Led monthly Site Team meetings with administrators, counselors, and teachers to close achievement gaps, monitor campus improvement goals, and strengthen college and career readiness.--Analyzed standardized testing data to inform instructional strategies, resulting in policy changes and enhanced educational practices.--Created and delivered curriculum and learning content to both teachers and students, focusing on enhancing instructional effectiveness and supporting diverse learning needs.

Bachelor Of Arts, Psychology

Activities and Societies: Zeta Tau Alpha - President Order of Omega Greek Honor Society Big Brothers Big Sister VolunteerBachelor of Arts.

Education record