Laura Arjona Email and Phone Number
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I am a healthcare leader of 12+ years that drives business growth through innovative product development, tailored go-to-market plans and strategic partnerships. My talent is in building and growing teams that achieve ambitious business goals with measurable results. I foster a people-first culture of compassion for patients, members, customers and fellow employees that drives excellence. I am known for my ability to create clarity of vision. In past roles I’ve had profit and loss responsibility across commercial group and ancillary health business lines (dental, vision, EAP / behavioral health, clinical solutions). I’ve successfully stood up new revenue-generating business units and enterprise-wide processes for delivering innovative products. I have supported companies ranging from $1M to $10B in revenue across the entire healthcare ecosystem.
Switchboard Health
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Vice President, Chief Of StaffSwitchboard Health Feb 2024 - PresentBoise, Idaho, Us
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ConsultantSelf-Employed Dec 2022 - Present
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Group Markets Director And Strategic Account ExecutiveBlue Cross Of Idaho Jan 2022 - Jul 2022Meridian, Idaho, UsIn addition to P&L role, served as strategic account executive for this Blue Cross health plan's largest self-funded employer client covering 80,000 lives. I developed tailored recommendations based on client's business objectives and my understanding of national markets, point solutions, and competitors. I presented to executive leaders at the client and internally to align benefit offerings to total rewards and recruitment/retention goals. -
Group Markets DirectorBlue Cross Of Idaho Oct 2018 - Jul 2022Meridian, Idaho, UsP&L and Product Leader. Led product development and implementation for this Blue Cross plan's largest business segment, the employer group market. Stood up a product lifecycle process that brings customer feedback into product design through design thinking. New product launches include copay plans, tailored benefits, and bundled product offerings.P&L responsibilities for group and ancillary markets include setting sales goals and profitability targets. Led go-to-market strategy to enable product sales. Stood up broker and consultant advisory councils.
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Provider Strategy ManagerBlue Cross Of Idaho Sep 2017 - Oct 2018Meridian, Idaho, UsDefining and articulating payment innovation strategy for this Blue Cross plan. Launched a consulting service and team to support providers moving from fee for service to value based care. Increased contracted providers in value based care arrangements. Partnered with key providers to launch and sell strategic tailored network products.
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Manager, Cmo ProgramDeloitte Oct 2015 - Aug 2017Worldwide, OoDeloitte supports C-suite executive clients through experience offerings to address critical transitions. As a leader in Deloitte's Chief Marketing Officer Program (CMO), I worked with CMOs and their teams from various industries to lead onsite and offsite experiences, workshops, and trainings. I conducted primary research for published thought leadership pieces for the CMO program. -
Manager, Strategy & OperationsDeloitte Sep 2011 - Aug 2015Worldwide, OoLeading a project team of management consultants, I worked with healthcare clients on solving their strategic and operational challenges, including:1) Developed a launch plan for transforming a $50B health organizations’ governance and funding model. Collaborated with clients to communicate executive decisions needed by CIO. 2) Managed the implementation of new health insurance exchange channels for a large integrated delivery system across nine states. The program successfully deployed in time for the federally mandated 10/1/2013 go-live.3) Conducted a comparative market assessment of two wellness product portfolios, recommended a merger, and developed a future state operating model for a large health plan. Developed a communication plan for implementation of the recommendation, which the client acted on immediately.4) Prepared one of the largest U.S. hospitals systems for gaining ICD-10 compliance by 10/1/2013 through a readiness assessment, including 100+ newly acquired physician office sites.5) Conducted a competitive analysis of the Medicaid managed care market for a large insurance carrier that led to a $5B acquisition one year later.
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Business InternHospital For Special Surgery Jun 2010 - Aug 2010Reported to CEO and COO on three consulting projects.1) Performed strategic evaluation of potential hospital partnerships or acquisitions.2) Developed a comprehensive business plan for implementing a first-of-its-kind metabolic bone evaluation service. Worked with surgeons, internists, and administration to develop and incorporate into the 2011 budget. 3) Recommended a new approach to the physician referral service model leveraging industry best practices.
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AnalystUbs Investment Bank Jul 2007 - Jul 2009Zurich, ChPerformed valuations of mid- to large cap energy companies, composed credit approval memoranda and coordinated internal committee approval processes for both equity and debt financings. Worked with clients to develop management presentations, rating agency presentations, and special committee fairness opinions. Analyzed $1 billion private investment in the midstream subsidiary spin-off of a leading U.S. integrated gas company.
Laura Arjona Skills
Laura Arjona Education Details
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Harvard Business SchoolGeneral -
Rice UniversityMechanical Engineering
Frequently Asked Questions about Laura Arjona
What company does Laura Arjona work for?
Laura Arjona works for Switchboard Health
What is Laura Arjona's role at the current company?
Laura Arjona's current role is VP, Chief of Staff at Switchboard Health - Integrated Specialty Care | Board Trustee | Ex - Blues plan P&L owner | Ex - management consultant.
What is Laura Arjona's email address?
Laura Arjona's email address is la****@****tte.com
What is Laura Arjona's direct phone number?
Laura Arjona's direct phone number is +161588*****
What schools did Laura Arjona attend?
Laura Arjona attended Harvard Business School, Rice University.
What skills is Laura Arjona known for?
Laura Arjona has skills like Business Strategy, Competitive Analysis, Corporate Development, Project Management, M&a Experience, Analytics, Investment Banking, Management, Business Analysis, Due Diligence, Strategic Planning, Business Planning.
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